My site/e-mail/etc that is hosted by Solid Internet has been down for almost 2 weeks. This is causing me some major problems.
Their support forum doesn't work, their phones go straight to voicemail, their voicemail inbox is full, they don't respond to e-mails or support tickets. I'm not sure what else I can do to find out what the problem is?
I've only just renewed for a further year too so I'm not overly keen on flushing all that money down the toilet.
I don't think I have any site back ups, certainly no recent ones so I don't want to lose everything which I assume I'll need to do to move to a new host?
I have been a client of SolidInternet for exactly 7 years back since they were Myacen. I was able to deal with the fact that their customer service was less than desirable.
It was a little better as Myacen but SolidInternet seemed to adopt the philosophy that customer service was less needed.
I was never able to access their forums because it would not allow me to register. For months ever since they changed their site I have not been able to access my account page. So they started to automatic bill me. I did not make a big deal of it because for the most part my site was staying up.
NOW, there is a BIG problem. My site has been down since early Monday evening. TWO of their servers (server 4 and server 8) were down in red on their server status page when I checked up until Tuesday night. Since then, they have removed their support page (and server status page) and replaced it with a page that says "Back Soon." They have also removed their live chat which didn't work once you entered it anyway.
I have emailed them twice at firstname.lastname@example.org and email@example.com since Tuesday night to request SOME kind of update as to what is going on. NO response.
Is anyone else aware of this problem? I am very close to switching hosts. 7 years ago I signed up with Hostpacket and they had only a few people running it until eventually the owner abandoned ship. I chose Myacen because they seemed to have a good track record at the time and good package. Now I get the feeling their level of support has been short staffed as well and it seems like now they just don't care.
Does anyone know anything about what is going on with SolidInternet or experiencing the same problem? Is there anyone from SolidInternet on this board able to give an update as to why two of their servers have been down almost 72 hours?
As far as new hosts I am looking into the following: hostgator, 1and1, ixwebhosting, dreamhost, hostmonster, godaddy. I'd love to go with pair.com but they don't offer enough and are expensive (except for the fact that they do provide great customer service and uptime from what I hear). I want someone with a long track record and good customer support if needed.
As a newly established Australian based web hosting company, we are looking to add a US based VPS, in order to offer US hosting options to our clients.
Put simply, price is no obstacle, while money is short (as it always is in a new business venture), if the service stacks up, then I can write a business case for it, no matter the cost. I've seen figures of $US60 floating around as a "decent" price for a VPS in the US, however, we are prepared to spend a lot more than that to get something rock solid.
Basically, we are looking for something with a decent amount of disk space and bandwidth, and need a host with lightning fast response times (and knowledgable staff). We also would like to get a provider that keeps the machine patched for us, although we wouldn't care if we had to pay more for this service.
As I said, price isn't an obstacle, so show me the best providers for performance and customer support in the US industry.
We're having trouble locating a decent provider for colo'ing a single box in the upper northeast. Only providers capable of the following need reply:
Location: Northeast; New York, New Jersey, Allentown, Baltimore, etc. (not San Diego, not Ogden, not Orlando...) Space Needed: 2U-4U or 1/8th rack for one 2U server Bandwidth: <1mbps (avg 56kpbs-384kbps/20-100Gb of transfer) Providers: Dual path, with at least ONE TIER ONE in the pair. Connections: 3 Ethernet: 2 for failover team, 1 for remote admin. (ILO) IPs: 32 (29 usable), or more (can provide justification). Backup generators, Liebert cooling, etc.
If you have a single Tier 2 or 3 provider... or if have a rack in your garage... or if you have an old D-Link switch in an open rack... or if you want $200-300 per month for a single 2U server to consume little more resources than the rack space... forget it.
If your company can meet those simple requirements and are willing to provide a detailed SLA committing to those requirements at a reasonable rate, please PM me. Sorry to sound snide but we're frustrated by "we're the best" only to find out that they have crappy connections and/or want $10 per amp for a power cord and/or $1 per IP address and/or and/or...
I have a couple of Dell 1950s and in one of them, I have 2x Seagate 15K.5s that I purchased through Dell and I also have a spare sitting in my rack in case one goes bad, also from Dell.
I was going to be repurposing one of my other 1950s and was going to get two more 15K.5s for it, but wasn't planning on getting them through Dell (rip off?). This way, could still keep the same spare drive around in case a drive went bad in that system as well.
When I was talking to my Dell rep recently when purchasing another system, their hardware tech said you can't use non-Dell drives with Dell drives in the same RAID array because of the different firmware between them.
Anyone know if it is true? Anyone have any experience with using drives from Dell in conjunction with the same model drives from a third party retailer?
Can you reccomend - based on your experience - some dedicated hosting provider with a solid freebsd experience ? By "solid" I mean they will be able to provide a decent freebsd installation (especially if a control panel is requested) on tested hardware, rather than setup their standard server, put on it a freebsd7 iso, do a very poor setup then discover something like the raid card does not work as expekted, scratch their head, embarass themselves proposing centos as an alternative, and similar ridiculous behaviour ...
[I am in the market for a middle range core duo with 4gigs ram. Budget around 180$, 210$ including DirectAdmin. 2000GB bw on a 100mbit port. NY, DC, VA datacenters highly favourite, but also a well-networked chicago one would do, I guess].
Aug 17, 2007 01:06:16 PM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running Aug 17, 2007 01:06:10 PM VPS is locked at the moment. It may take some time.(locked,mounted) VPS is locked at the moment. It may take some time.(locked,running) Aug 17, 2007 01:06:04 PM VPS is mounted now. It is not running and some operations are not available.mounted VPS is locked at the moment. It may take some time.(locked) Aug 17, 2007 01:05:49 PM VPS is up and running now.running VPS is mounted now. It is not running and some operations are not available.mounted Aug 17, 2007 12:46:10 PM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running Aug 17, 2007 12:46:04 PM VPS is mounted now. It is not running and some operations are not available.mounted VPS is locked at the moment. It may take some time.(locked) Aug 17, 2007 12:45:16 PM VPS is up and running now.running VPS is mounted now. It is not running and some operations are not available.mounted Aug 17, 2007 09:37:13 AM VPS is starting up at the moment. It may take some time.(starting) VPS is up and running now.running Aug 17, 2007 09:37:10 AM VPS is stopping now. It may take some time.(stopping) VPS is starting up at the moment. It may take some time.(starting) Aug 17, 2007 09:36:52 AM VPS is up and running now.running VPS is stopping now. It may take some time.(stopping) Aug 17, 2007 08:51:46 AM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running Aug 17, 2007 08:51:25 AM VPS is up and running now.running VPS is locked at the moment. It may take some time.(locked) Aug 16, 2007 03:00:18 PM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running Aug 16, 2007 03:00:03 PM VPS is mounted now. It is not running and some operations are not available.mounted VPS is locked at the moment. It may take some time.(locked) Aug 16, 2007 02:59:39 PM VPS is up and running now.running VPS is mounted now. It is not running and some operations are not available.mounted Also I'm receiving emails with ftpd, exim, cpsrvd failed when that happens:
Code: ftpd failed @ Fri Aug 17 09:37:26 2007. A restart was attempted automagically.
When i login to the root for the server and go to mysql process list i see a lot of processes that are connected to photo handling and the sate is Locked with over 500 seconds of each one.
I see there is one process that the state says: Copying to tmp table
I read online that if this is taking long it might lock up other queries causing your server to perform slow and only solution is to restart mysql servers.
Right now i have over 100 queries that say Locked and one that says Copying to tmp table....each time i have to restart the mysql services but this happens every 10 minutes as i have enough traffic to cause this problem.
connection state ESTABLISHED,RELATED is not working in my iptaables...?
Accept If input interface is lo Accept If state of connection is ESTABLISHED,RELATED Drop If protocol is ICMP Accept If protocol is TCP and destination port is 80 Accept If protocol is TCP and destination port is 99 Accept If protocol is TCP and destination port is 25 Accept If protocol is TCP and destination port is 110 Accept If protocol is TCP and destination port is 10000 Accept If protocol is TCP and destination port is 21 Accept If protocol is TCP and destination port is 30000:30500 Accept If protocol is UDP and destination port is 53 Accept If protocol is UDP and source port is 53 Accept If protocol is TCP and destination port is 445 Accept If protocol is TCP and destination port is 2390
this in my Incoming packets rules..
Outgoing packets are all accepted..
so if i made connection from the server the input rules shuld accept them because it is established and related connection.. But it wont work.. any ideas about it..? my vps is running on cent os 5.2 final..
Code: Kernel Version2.6.18-4-686 (SMP) Distro Name Debian 4.0 Model Intel(R) Pentium(R) 4 CPU 2.40GHz I've installed the default apache 2, mysql, php using aptitude.
The server load is not at all high, around 1-1.5 max. The apache processes running are at an avg 60-80. It has 1GB ram and Disk Swap usage is 0kB
My server keeps rebooting every now and then. These are the messages I get in the ssh session just before the reboot..
Code: Message from syslogd@xxx at xxx kernel: Bad page state in process 'apache2' kernel: page:c17bc0a0 flags:0xc0000000 mapping:00800040 mapcount:0 count:0 kernel: Trying to fix it up, but a reboot is needed kernel: Backtrace:
I have following Warning when creating a new Domain inside a Subscriptions:
I found this Article: [URL] .....
But in my case this does not solve the Problem.
1> All permissions are right. 2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.' 3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.) 4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:
Unable to update the structure of the home directory: an unexpected error has occurred. update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.
To get the error 6 times seems to mean, that i have this problem with 6 Domain.
I know there are a lot of experienced hardware guys on here, so I wanted some input on 1.5TB drives. Are they reliable enough to be used in non-mission critical storage servers? 99% of what we do is OEM (Dell) equipment, so I don't test raw hardware much these days.
I've read a lot of negative things about Seagate lately. Can anyone chime in with specific models they've had positive or negative experiences with from any vendor? Reading some reviews on the WD 1.5TB Caviar Black drives, there seems to be some weird issues with them going into a recovery cycle.
I was just wondering whats the real live experience or difference on using Western Digital Caviar series (green, blue or black) on a DC environment vs the RE which are suppose to be for enterprise business.
On the WDC website the caviar series are targeted under desktop disks not servers. But allot of servers and providers use them. If you have servers your suppose to use the RE series, I exclude raptors as I only want to compare medium performance disks here.
I'm building a couple of VPS host servers for a client.
Each server have to host 20 VPS and each server will be 4 cores with 32GB of ram. So CPU and ram should be just fine, my interrogatioon now is hard drives. The company owns the machines, but not the drives yet.
I searched a lot on your forums but found nothing relating on VPS. I'm basicly a DBA IRL, so I have experience in hardrives when it comes to databases, but it's completely different for VPS.
According to my boss, each VPS will run a LAMP solution (having a separeted DB cluster is out of question for some reason).
First, raid1 is indeed a must. There is room for 2x 3.5 drives. I might be able to change the backplane for 4x2.5, but i'm not sure...
I've came to several solutions: 2x SATA 7.2k => comes to about 140$ 2x SATA 10k (velociraptor) => comes to about 500$ 2x SAS 10k with PCIe controller => comes to about 850$ 2x SAS 15k with PCIe controller=> comes to about 1000$
They need at least 300GB storage.
But my problem is that the servers do not have SAS onboard so I need a controller and in my case the cheapest solution is best.
But I'm not sure that SATA 7.2k will hold the charge of 20 complete VPS.
Does it worth it to go with SAS anyway or SATA should be just fine? With SATA better use plain old sata 7.2k or 10k drives?
That's a lot of text for not much: What is best for VPS: SATA 7.2k, SATA 10k or SAS 10k?