SPF Record And Plesk

Apr 19, 2009

i been trying to get SPF to work


Connected to but sender was rejected.

Remote host said: 550 Bad SPF records for [url], see [url]

Below this line is a copy of the message.

Received: from static-ip-**-**-***-***.inaddr.[url]


I got entry in DNS for every domain like this:

[url]TXT v=spf1 a mx ptr -all

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SOA Record In Plesk

Jan 16, 2007

How do I update the email address in the SOA record? If I am running Plesk can I do it this way?

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Pointing An A-Record To A PLESK Server

Apr 13, 2008

I am currently having a few technical difficulties with configuring my PLESK server to accept an A Record from another domain. Perhaps I have been going about this all wrong but I will explain what I am trying to do and how I have currently been trying to get it to work. Hopefully you might have a suggestion for me to try.

We currently run an On-Demand web design platform. This CMS can be completely rebranded for our Partners who can then sell this facility to their clients. There is only one installation of the code base but we need to give our partners a their own web address to access the cms.

For example:

cms.pcgraphicart.com.au has been set up as a domain alias. The reason this is working is because the primary domain pcgraphicart.com.au is also hosted on this server.

So I thought if the partner has their domain delegated elsewhere then I could simply get them to create an A record for their chosen subdomain and point it to our IP address, then I could configure the domain alias again for their particular A record and hey presto. Unfortunately not so easy.

Here are two of the examples of what is happening

cms.newlight.com.au - their root domain is delegated elsewhere, but they have created an A-record for that subdomain and pointed it to Now it reaches my server as I see a PLESK error page at that address.

At this stage I don't really know what to try to get PLESK to register that entry. I have created a domain alias for cms.newlight.com.au on the cms.altstudio.com.au account but it didn't pick things up.

Another example is cms.abconsulting.com.au

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Plesk 11.x / Linux :: How To Add DMARC Record

May 20, 2014

How can i add dmarc record with plesk panel?

DKIM and SPF records is looks ok.. And i need to add dmarc for my mails.

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Plesk 12.x / Linux :: SOA-record Set To Secondary DNS

Mar 19, 2015

According to [URL] .... The SOA-record is set to the first NS-record set in Plesk.

I have noticed that new domains get my secondary DNS set as SOA.

I checked the DNS-template and there the correct nameserver is on top. Maybe the NS-record order is random or always swapped. I just noticed this.

If it's always swapped then I could give the authorative NS last in my template...

But why isn't it giving itself as authorative?

If Plesk is configured as master it also implies this, or am I missing something there? It could at least make sure it puts itself first.

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Plesk 11.x / Windows :: DNS Record Already Exists?

Jul 29, 2014

i use plesk 11.5 then remove domain alias thietkethicong.org and creat an hosting for domain thietkethicong.org have error : "This DNS record already exists."

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Plesk 11.x / Windows :: Adding A Record In DNS?

Aug 23, 2012

With provided information at [URL] .... did not work? when setting it up in control panel -> domain's dns panel and plesk version is 11.0.9

It needs the following DNS records

Record type: SRV
Service name *: _Autodiscover
Protocol name *: _tcp (it will automatically add your domain and to edit it again shows as invalid)
Port number *: 443
Priority of service: very high(0)
Weight of service: theres no 0 option so use 10 as the option and to edit it again shows as invalid)
Target host *: use your mail ip address?

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Plesk Unable To Add Domain :: Such DNS Record Already Exists

Jul 8, 2008

I added a domain name through Plesk. after that I deleted it because I wasn't happy with the configuration and thought I'd just start from scratch.

now, I'm unable to add it. the domain is not listed with the other domains on the server, however when I try to add it I get "Such DNS record already exists".

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Plesk 11.x / Windows :: Removing Default NS Record

Oct 15, 2013

I am installing plesk go to dns template for edit, when need remove defualt ns record recive this error :

Error: Unable to remove the NS record from the DNS template: Each DNS zone must have at least one NS record.

I am already add 2 ns record !!

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Plesk 12.x / Linux :: Cannot Remove PTR Record With DNS Command

Mar 10, 2015

i have to delete all PTR records in over 80 domains in a Plesk 12 panel, when i tried to run the dns command to remove the PTR record from a domain, i got the error :

Code: Unable del record in DNS server: unable find DNS record ...

There is a KB article about this specific problem : [URL] .... , but it refers to older Plesk versions (8.x-10.x). I gave it a shot by copying the fix file from all 3 different versions to /usr/local/psa/admin/plib/api-common/ and i got the following PHP errors:


PHP Warning: include_once(class.PHostingManager.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4
PHP Warning: include_once(): Failed opening 'class.PHostingManager.php' for inclusion (include_path='/usr/local/psa/admin/plib:/usr/local/psa/admin/externals'); File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4

[URL] ......

Is there any workaround this PTR issue? Also, is Parallels going to update the article and provide solution for Plesk 12?

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Plesk: Remove Domain Name Server (DNS) Record Manually

Jul 10, 2008

somehow plesk is not listing a domain record I added recently, that I have to remove. so, I can't select it and delete it through the interface.

is there a way to remove a dns record manually, perhaps from the command line?

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Plesk 12.x / Linux :: Unable To Create MX Record (Route53)

Jan 2, 2015

A customer wanted me to install the Google Apps MX records. However, it seems that they are not being created in Route53, at all.

Also if I delete the existing MX reccord the change does not reflect to Route53. Try to replicate?

Fact is that you've put this module in the catalog and would get in touch with you guys to tweak it to perfection as I think it can be a real USP for small hosters like me as this utilises the power of Amazons giant network yet you only have one server to take care of for all your regular hosting.

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Plesk 11.x / Windows :: Account Not Adding DNS Record On MS-DNS Server

Apr 24, 2013

I have one domain who's not create dns in MS DNS server, i try create manuall but after this the record is missing, but on plesk showing, How to fix this ?

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Plesk 12.x / Linux :: Impossible To Delete PTR Record On Domain Name

May 24, 2015

Plesk: 12.0.18
OS: CentOS 6.5 (Final)

Impossible to delete my PTR record (DNS) on a domain name. Message error: Impossible de restaurer la zone DNS : une erreur s'est produite en ajoutant l'enregistrement (IPv6 du serveur) IN none mondomaine.fr. : Des valeurs incorrectes ont été indiquées pour l'enregistrement DNS.

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Plesk 12.x / Linux :: Create Webpage Where Users Can Make SRV Record

Nov 11, 2014

I want to create a webpage where users can make a SRV record. I thought this is possible with the Plesk API but i dont have any expierance with the API. How to create it?

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Plesk Automation :: DNS Record - Unable To Set Cname For Root Of Domain

Feb 28, 2015

I have a domain hosted in a external pool of servers.I must set a dns record for www.domain.tld and domain.tld (without www). It must be done using cname.The www.domain.tld , works fine.

Ex:www.domain.tld IN CNAME xyz.otherdomain.tld.

But I am not able to set a DNS record for a root of domain.

Ex: domain.tld IN CNAME xyz.otherdomain.tld.
neither domain.tld IN CNAME www.domain.tld.

The PPA didn't allow me.It say that the host field is mandatory.

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Plesk 11.x / Linux :: PTR Record And RDNS - Qmail Delivery Failure

Jun 23, 2014

I have a PTR record and RDNS works for me but when i want sending email to this server : error occurs and mail undelivery received.

qmail: 1403506829.587606 delivery 2978: failure:

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Plesk 12.x / Linux :: Set Master NS (SOA) Record Properly (BIND Does Not Notify NS In SOA)

Oct 24, 2014

How to get plesk (12) to set the SOA record properly on existing domains?

Let me explain the issue first. We use PowerDNS supermaster mode as slave servers. The way this works is we configure PowerDNS so that it sees the plesk server as a so called supermaster.

When a so called supermaster notifies the slave servers on a zone update, if it doesn't exist it just adds the zone and pulls it in. This works very nice and without any scripting required (there's only the issue of removing them, I just have a script that deletes all domains that haven't been able to update in 2 weeks every day from the database).

The only issue here is that BIND does *NOT* ever notify the nameserver listed in the SOA. The nameserver listed in the SOA should be the master (and hence - thus plesk itself) and it being a master it should be where the changes occur and notifying it isn't necessary thus, which is why BIND doesn't do that.

Unfortunately plesk doesn't seem to grasp this concept. It will happily put any nameserver in the SOA record. Have adjusted the template and it seems to work ok for new domains now (not sure how reliably though), but it's a major pain for the existing ones. It's very hard to update them properly.

Reapplying template -> no change to master NS/SOA
Switching mode to slave and back to master -> no change to master NS/SOA
Resetting to default -> no change to master NS/SOA

The only way I've found so far is to delete the records manually, add them again and hope it doesn't change the order (yes it does this a lot, you'll have the correct order listed, click apply and the order just changes. Some times it adds them to the bottom of the list, some times to the top - not confusing at all).

Plesk really should be taught that if it's master, it should be the one in the SOA. Whilst my issue is larger due to the supermaster and slaves not creating the zone (and hence my slave not functioning), it is an issue in any setup because a slave listed as SOA will not be notified and doesn't pick up on the changes right away. Depending on the refresh times it might take quite some time for the slave to pick up the change then, which isn't desirable either as it will leave you with a slave that still returns incorrect records.

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:


v=spf1 +ip4: +ip4: +a +mx -all


v=spf1 +ip4: +ip4: +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: Website Preview Error - Incorrect DNS Record Values Were Specified

Jul 1, 2014

When I enable Website Preview using the "Quick Preview on a domain name in Plesk" I get the following when I click ok

"Error: Incorrect DNS record values were specified."

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Plesk 12.x / Linux :: DNS Command Line Utility Fails To Delete TXT Record

Apr 7, 2015

Although running
/usr/local/psa/bin/dns --info dev.sname.c002.aname.domain.com
shows the 'ecz1' TXT record exists for "dev.sname.c002.aname.domain.com" :
ecz1.dev.sname.c002.aname.domain.com. TXT ecz1

[Code] ....

The issue can be caused by extra spaces in the TXT record:

[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --add dev.sname.c002.aname.domain.com -txt 'ecz1 ' -domain ecz1
SUCCESS: Creation of DNS record in Domain 'dev.sname.c002.aname.domain.com' complete.
[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --del dev.sname.c002.aname.domain.com -txt 'ecz1' -domain ecz1
Unable to del record in DNS server: unable to find DNS record

In the following example I have 3 such TXT records with 3, 5, 7 extra spaces and remove record with 3 spaces:

[root@a10-52-143-28 ~]# mysql -u admin -p`cat /etc/psa/.psa.shadow` psa -e "select host, val, (length(val) - length(rtrim(val))) as extraspaces from dns_recs where host='ecz1.dev.sname.c002.aname.domain.com.' and val like 'ecz1%'"
| host | val | extraspaces |
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 5 |
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 3 |

[Code] ...

Click to expand...
Click for original message

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Plesk 12.x / Linux :: Keep Permanent Record Of All Mail Inbound And Outbound - Log Rotation Settings

Nov 19, 2014

1/ What is the difference between maillog and maillog.processed? I want to keep a permanent record of all mail inbound and outbound even if delivery is deferred by the gray listing. I'm not sure which one is the best to keep.

2/ I would like to change the way that the mail logs get log rotated. I am struggling to work out exactly what happens at the moment but I would like to rotate the log out every day regardless of size. I think currently that the maillog.processed is rotated daily if it is over a specific size.

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Plesk 12.x / Linux :: Not Able To Send Email To Another Email On Same VPS With External MX Record

May 28, 2015

I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.

It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?

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A Record

Mar 30, 2009

i have a simple reseller account to give my clients some hosting space. one specific client keeps the domain registered with his current domain registrar. to point the domain name at his new hosting account (provided by me) he's saying that he just needs the "a-record", not the nameservers that i gave him originally. i can not seem to find an a-record for my hosting accounts anywhere ...

my hosting support is saying the client will just need the IP address. but afaik ip address is not == a-record

can anyone clarify what an a-record is exactly and whether or not it can be interchanged with an ip address?

this is for a .co.uk domain name and my reseller account is with hostgator

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SPF Record

Oct 30, 2009

Common scenario; email sent from our server to Yahoo does not arrive. It is so bad that we have a 23% order completion rate for Yahoo users. To compare, Gmail is 83%.

We send emails to confirm registration, and also to remind users to complete their invoices.

Our setup is like so:

User registers at registration.domain.com, a different server to domain.com.

Upon registering an email is sent to the user using the registration.domain.com web server but with a from address of info@domain.com

Our info@domain.com email address is hooked up to Google Apps as this is who we use to manage our inbox.

how to construct our SPF records? I am slightly confused as we have a mail server, a different reply to domain and MX records with Google..

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What Is A Record? And What Is MX Record?

Jan 16, 2008

What is A Record? and What is MX Record?

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SPF Record

Dec 6, 2008

I would like to setup SPF record for my domain. I am using Google Apps for the domain.

But I will also be sending mail from my vps server. Hence what should I use?


v=spf1 a include:aspmx.googlemail.com ~all



v=spf1 a mx ~all

If both works, which one is better? I will be sending emails from subdomains of my main site too, so do I need to anything special for that?

I am using ~all instead of -all, because I sometimes send emails from my development server(which is having dynamic ip). Hence I don't want those emails to rejected, even if they are marked as spam.[url]

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TTL For DNS Record

Jun 27, 2008

I need to update the TTL for the domain as i will need to migrate it to another IP. In my DNS record, there is a domain level TTL and also a record level (MX, A, CNAME) TTL. Which one should i change?

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SPF A: Record

Feb 22, 2008

If my SPF record would be the following: domain.com. 14400 IN TXT "v=spf1 ip4: a mx a:.mail.saunalahti.fi -all"

Would mail sent from whatever@domain.com get sent through gw01.mail.saunalahti.fi (Would the SPF record allow it?) or would I have to specify a:gw01.mail.saunalahti.fi in the SPF record?

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TXT Record

Mar 2, 2007

Am trying to implement an SPF Record on my server to avoid my email going to junk folders.

I alredy create one but how do i input the info to my TXT record?

where is that file on the server?

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SPF Record

Jan 5, 2007

Currently we use a short SPF record that is inserted to the customers DNS file when the account is created....

"v=spf1 a mx ~all"

I was wondering do you guys/gals have a standard SPF record, one that is tested and works or do you think the above entry is sufficent?

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