Plesk 12.x / Linux :: File Sharing Stops - Unable To Load Folders List
Apr 6, 2015
After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:
"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."
it also says in the main window:
"Unable to load folders list."
Clicking on Upload Files, that dialog also shows "Unable to load folders list."
I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.
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Aug 31, 2013
I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:
{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...
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Apr 27, 2015
I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :
{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.
And I try the command
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php
output problem is :
Error: Unable to read /proc/partitions
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Jun 22, 2014
We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password
This happen since we do the update to the new version 11.5.30 ...
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Dec 11, 2014
System:
Parallels Plesk v12.0.18_build1200140610.21 os_Ubuntu 14.04
Symptoms:
Whenever I click "File Sharing" in Plesk, I get the following error and no content is visible:
Internal error: Error in cURL request: IPv6 numerical address used in URL without bracketsClick to expand...
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Jan 5, 2015
Since the update to #30 two separate installs on Ubuntu 14.04.1 LTS I'm getting the below error :
Internal error: The directory does not exist "admin"Click to expand...
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Jul 8, 2015
I'm trying to setting plesk backups to own ftp server.. My ftp server is listening by the port 31..
My conf:
Server: mydomain:31
Directory: vpsbkp
User and password...
Passive mode checked
Here the error display: "Transport error: unable to list directory: Curl error: Couldn't connect to server"
Where are the bkp ftp logs?
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Sep 21, 2014
Since we had Update to 12.x we have problem to connect to any ftp Server
We have this Problem on two diffrend Plesnikserver.
Both are running under Ubuntu 12.04 ....
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Nov 20, 2014
I seem to have an error with backing up to my personal FTP repository. I have only just noticed the issue, but i believe it originated when I upgraded Plesk Panel 11 to Plesk Panel 12. I am currently running version 12.0.18 on Cent OS 6.5.
Note whether i check the "Use passive mode" option makes no difference to my problem.Below is what I get from the panel.log under /usr/local/psa/admin/logs
Code:
[2014-11-20 19:49:44] ERR [util_exec] proc_close() failed
[20-Nov-2014 19:49:44 UTC] PleskUtilException: '/usr/local/psa/admin/bin/pmm-ras' '--check-repository' '--dump-storage=ftp://USERNAME@IPADDRESS/MYFTPDIRECTORY/' '--use-ftp-passive-mode' failed with code 121.
stdout:
Transport error: unable to list directory: Curl error: Access denied to remote resource
stderr:
file: /usr/local/psa/admin/plib/Service/Agent/Transport/Local/Exec.php
line: 57
code: 0
trace: #0 /usr/local/psa/admin/plib/Service/Agent/Transport/Local.php(60): Service_Agent_Transport_Local_Exec->process(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction))
[code]....
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May 1, 2015
I am troubleshooting a problem where the php5 package was replaced and caused lots of psa/plesk packages to be removed. This system details are;
# cat core.version
11.5.30 Ubuntu 12.04 115140407.17
# lsb_release -a
Description: Ubuntu 12.04.2 LTS
Codename: precise
# uname -a
Linux my.host.name 3.2.0-45-generic #70-Ubuntu SMP Wed May 29 20:12:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
The plesk panel is up, the websites are running, and the email services are running, but there are many errors like so;
==> error.log <==
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
I also get the following error when inspecting the json module:
root@vps:/etc/php5/mods-available# php -i|grep -i json
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
/etc/php5/cli/conf.d/20-json.ini,
[Code] ....
What I need to install to get that json.so file back?
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Feb 3, 2015
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.
PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error
Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException
STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)
ACTUAL RESULT
Error message
EXPECTED RESULT
normal operation of domain
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Jan 19, 2015
After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .
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Nov 14, 2014
after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table
In the databases i found some of errors here:
Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27
[code]...
I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.
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Jul 18, 2015
On Plesk 11.5.30 I have just patched with SSLfix.sh. [URL] ......
When I run an ssl check I get - Certificate name mismatch
I am also getting the following message
Unable to generate the web server configuration file on the host because of the following errors:
Template_Exception: apache2: Syntax error on line 211 of /etc/apache2/apache2.conf: Syntax error on line 73 of /etc/apache2/mods-enabled/ssl.conf: </IfModule>SSLHonorCipherOrder without matching <IfModule>SSLHonorCipherOrder section
[Code] .....
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Jun 21, 2014
I get this error after upgrade from Parallels Plesk 11.5 for Linux to 12.0.18 (Ubuntu 12.04.4 LTS):
Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/certI3Fakms") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode) nginx: configuration file /etc/nginx/nginx.conf test failed
file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 75 code: 0
Reconfigure all does not work:
web:Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-all )
Details: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-server [1] => -no-restart )
Details: [2014-06-22 02:23:16] ERR [util_exec] proc_close() failed [2014-06-22 02:23:21] ERR [util_exec] proc_close() failed
[Code] .....
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Jun 6, 2015
On attempting to select the configuration->filter option on RoundCube, we got the error message:
SERVICE CURRENTLY NOT AVAILABLE!
Error No. [501]
On /var/log/plesk-roundcube/errors we can see the following logs:
[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open default rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1523 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: SieveRules plugin: Unable to open example rule file in /usr/share/psa-roundcube/plugins/sieverules/sieverules.php on line 1560 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
...
[06-Jun-2015 14:57:17 -0300]: PHP Error: Error loading template for sieverules.sieverules in /usr/share/psa-roundcube/program/include/rcmail_output_html.php on line 496 (GET /roundcube/?_task=settings&_action=plugin.sieverules)
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May 23, 2015
When i add the private key and certificate via plesk panel, i get the following error:
ERR [panel] Unable to set the certificate: Unable to put certificate file: Unable to arrange cert file: file_put_contents failed:
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Jun 25, 2014
version: Parallels Plesk Panel v11.5.30_build115130819.13
os: centos 6.5 (final)
I recently received this messsage from in my mailbox "Unable to generate the web server configuration file on the host <nsxxxxxxx.ovh.net>" which is coming now every hour for 4 days now.
I first tried to regenerate an apache conf file with the magic on my Centos 6:
# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
but it gives me this output:
Execution failed.
Command: httpdmng
Arguments: Array
(
[0] => --reconfigure-server
[1] => -no-restart
[Code] .....
At line 10 in my server.conf file I have a bunch of ipv6 address that looks like this:
NameVirtualHost xx.xx.x.xx:80
NameVirtualHost [xxxx:xxxx:8:5b11::1000]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1001]:80
NameVirtualHost [xxxx:xxxx:8:5b11::1002]:80
[Code] ....
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Jul 28, 2014
After the last update, I get this error:
Unable to generate the web server configuration file on the host <xxx.de> because of the following errors:
Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/usr/local/psa/var/certificates/certRHXRsQy") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode)
nginx: configuration file /etc/nginx/nginx.conf test failed
file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0
Please resolve the errors in web server configuration templates and generate the file again.
the websites of my customer are not reachable now....
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Aug 31, 2014
I have some error with my server. All my sites are inaccessible.
Code:
Template_Exception: nginx: [emerg] SSL_CTX_use_PrivateKey_file("/opt/psa/var/certificates/cert-ao0glw") failed (SSL: error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag error:0D07803A:asn1 encoding routines:ASN1_ITEM_EX_D2I:nested asn1 error:Type=X509_ALGOR error:0D08303A:asn1 encoding routines:ASN1_TEMPLATE_NOEXP_D2I:nested asn1 error:Field=pkeyalg, Type=PKCS8_PRIV_KEY_INFO error:0907B00D:PEM
[Code] .....
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Jun 29, 2013
After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:
Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...
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Apr 16, 2007
What is the best way to share files/folders between centos/linux servers?
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May 19, 2015
Since 15.05.2015 smtp experiencing problems.
Smtp service (qmail) stops responding on port 25:
# time telnet localhost 25
Trying 127.0.0.1...
quit
quit
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
quit
quit
Connection closed by foreign host.
real 4m10.629s
user 0m0.000s
sys 0m0.002s
After server restart or sometimes apache stop or ixnetd restart its responding for a some random time, and then again it stops to respond. Plesk panel show it as stopped but qmail itself running in memory, and does other its work, it just stops responding at port 25, or responds with a huge delay.
I've tried change it to postfix, reconfigured with mchk, repaired with repair.sh -r, disabled and uninstalled parallels antivirus, antispam, dnsbl, disabled firewall, disabled smtp lock. Checked apache, dns. Enabled submission port which works when 25 port doesnt, but i need working 25 port.
Nothing solves problem, its just stops responding after some random time. There is no errors on maillog.
I think this problem occured after recent plesk microupdate, because i didn't do anything to server configuration in last months.
This article says it might be dnsbl [URL] .... but it disabled(from plesk panel) on my server, maybe there is way to focefully kill any relation to dnsbl?
Plesk info:
OS Red Hat Enterprise Linux Server 5.9 (Tikanga)
Panel version 11.5.30 Update #50, last updated at May 18, 2015 05:21 PM
The system is up-to-date; last checked at May 17, 2015 10:56 PM
update: xinetd restart is definitely brings smtp alive, but it goes off after random period of time (5min ~ couple hours)
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Aug 9, 2014
I'm having a problem when copying folders into another folder using the same name.e.g. there's a folder called css in httpdocs/backup/css and also httpdocs/css. However, I'm trying to restore the backup and actually copy the /css dir from httpdocs/backup to httpdocs. Plesk should overwrite the existing target css dir (and its content/files) in httpdocs/css. However, Plesk creates a new css dir inside httpdocs/css so I have the "original" httpdocs/css dir content intact and also the css dir (from httpdocs/backup/css) copied into httpdocs/css so the full path is httpdocs/css/css
I'm highlighting the httpdocs (not /css dir) in the File manager - Copy Files window. I've tried that on a few installs and experiencing issue on each of them. Please see the attached screenshots.
Step 1. Select (check) the css dir and click copy (or move, result is the same)
Step 2. Mark the httpdocs dir (it doesn't matter if you click the Replace existing files checkbox)
Step 3. Final result, css dir from httpdocs/backup copied into httpdocs/css/
I've compared the dir content several times and definitely the css dir from httpdocs/backup is copied to httpdocs/css so the full path would be: http docs/css/css and the original "old" files from css will remain there.
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Feb 10, 2015
I'm build Plesk Panel for Linux and Presence Builder, I don't want my user can upload their website to hosting via File Manager. How can I do it...
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Mar 28, 2009
im using fireftp and i chmod the folders to 777 but it seems that im still unable to delete the folders as i get the message 550 directory not empty etc.
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May 3, 2015
My server is Plesk 12 with Postfix and Courier IMAP i am also using Thunderbird as mail client...
My question is when i create a folder from my mail client or webmail they just appear as sub folders of my inbox which is not what i want, i want root level folders not to be under inbox... When i searched for this i found [URL] ....
Is this still the case? Is there anything i can do to have root level folders?
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Feb 20, 2015
I have a concern during the installation of PrestaShop. I created a subdomain through Plesk, put my files on my server via FTP. During installation of PrestaShop, I have a problem:
Recursive write permissions for the Apache user on the ~ / config /
My user is "NOWIS" and my group is "psacln" ....
I think the user "NOWIS" has no rights as "Apache" ....
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Jun 23, 2014
I have the following problem, the files and folders generated by PHP are hidden in FTP.
I can see in the Plesk file manager that users, permissions and groups are the same for all files and folders (those that can be seen and those that cannot be seen from FTP).
All the options in the server are set by default. It is a new installation of Plesk 12.0.18 #4 in CentOS 6.5 (Final).
SO: CentOS 6.5 (Final)
Plesk: 12.0.18 #4
PHP: FasctCGI
Apache Modules:
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