Plesk 11.x / Windows :: Redirect Loop When Login Into Client Panel

Jul 24, 2014

I have a problem with one of my Plesk Panels for windows (v. 11.5.30 Update #47). One of the clients is getting "Redirect loop" error when tries to login to his panel. The funny thing is that this is only happening to one account. I've tried to change subsriber for his subscription, but there was no result, since the same thing happend when I tried to login with the new subscriber's login.

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Plesk 12.x / Windows :: Unable To Login To Control Panel

Jun 7, 2014

I'm Unable to Login to Control Panel, this issue started few days back, in that time i'm using Plask v11.5, When i try to log in browser try to log in and few minutes after it showing Error 500, Application error, I try to run reconfigurator.exe to verify & fix the Plesk installation, everything updated fine but issues still exist today i decided to upgrade to v12 and i upgrade to V12, everything installed fine and but still login issues there.

This time whey i try to login, i'm not getting any error message, but after some time i got mail from the server "alarm level changed. Server health parameter "Services > Plesk CPU usage" changed its status from "green" to "red"."

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Plesk 11.x / Windows :: Unable To Login To Panel After The Last 11.5.30 Update

Mar 27, 2014

After updating i'm unable to login to the plesk panel with every user account.

Url redirect: https://[domain]:8443/sso/api.php?api=/ui

Error: Authentication failed: invalid username or password specified

The usernames and passwords are correct.

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Plesk 12.x / Windows :: After 12.0.18 Update Cannot Login To Panel - MySQL Not Allowed

Apr 21, 2015

After installing Plesk 12.0.18 Update 43 on windows when I try to connect to Plesk Panel ( I get error:

ERROR: PleskMainDBException: Host '' is not allowed to connect to this MySQL server (db.php:435)

I tried to reset mysql admin password as described in article - with no luck : [URL] .....

I even tried to reset password:
%plesk_bin%plesksrvclient -set "newpassword" true

Again I get "Faild to connect to database: Host '127.0.01' is not allowed to connect to this mySQL server

All websites that uses mySql works but Plesk Panel is dead?

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Plesk 12.x / Linux :: Webstats Stuck In A Redirect Loop?

Mar 29, 2015

I am trying to access my web stats - AWStats is the one it is configured for.

But when I click to go to web stats a popup opens that gets stuck in a redirect loop so I cannot access them.

The url is right, like this, but with my domain : [URL]

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Apache :: HTAccess Redirect Loop

Jan 25, 2014

Well, I was trying to use the following in htaccess, but I get the message of redirect loop.

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?page=$1 [L,QSA]

What I want to do is this: The URL is like index.php is accessible from want to send s1/s2 as $_GET['page']

Also, I don't want the URL in the address bar to change, only the url sent to the server should change. This worked well in my localhost, but on webserver (, it doesn't work ...

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Plesk Automation :: Redirect CP Login To HTTPS

Apr 28, 2014

We have a new PPA installation to replace Hsphere.

One of the issues we have is most old Hsphere customers want to just go to and have it automatically redirect to as it did with Hsphere.

Ho can I achieve this with my Plesk Automation install?

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Plesk 11.x / Linux :: Sitebuilder Extension - Access Denied When Login As Client

Sep 10, 2014

I installed the SiteProBuilder (from the page) in extensions of the Parallels Plesk Panel 11.5.30. I installed from .zip file on administrator account of Plesk Panel. The extension SiteBuilder was shown in all administrated subscriptions. On administrator account the extension works properly but when I log into the Plesk Panel as a client of one subscription then extension doesn't start and message is displayed: "Error: access denied".

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Plesk 12.x / Linux :: Panel Login 404 Error

Jun 9, 2014

After a fresh install on a Debian Wheezy system, I get the following error(s) when trying to access the control panel.
404 Not Found

My log

2014/06/09 19:04:15 [warn] 32236#0: conflicting server name "" on, ignored
2014/06/09 19:04:26 [error] 22597#0: *43 "/usr/share/html/index.html" is not found (2: No such file or directory), client:, server: , request: "GET / HTTP/1.1", host: ""

While works fine

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Plesk 12.x / Linux :: Redirect On Automated Login And HTTP Referrer

Oct 21, 2014

I'm trying to redirect users to database/mail management pages with automatic login link, while logging in part works ok, I have issues with redirections.

Plesk is installed on different server than my site, and if I try to use "success_redirect_url" param in link url, it will show this error "Original link and target URL should be on the same domain."

It works ok if I prevent browser from sending http referrer to plesk, but I'm not sure if it will work for all user as this depends on their browser.

Is this a bug? Is there a workaround that would not depend on used browser?

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Plesk 12.x / Linux :: Redirecting To Server URL For Login To Panel

Mar 25, 2015

How do they redirect to the Server URL in CPanel.

Eg. <Domain.tld>/cpanel

I looked for directory called /cpanel but non-exist.

I wish to use the same method to redirect to Plesk Panel <Domain.tld>/ppp if possible.

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Plesk 11.x / Linux :: Cannot Login To Admin Panel After Update

May 17, 2014

I am using CentOS 6.4... I cannot login to the admin page. Showing this message:

Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.

Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client:, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"

[Code] ....

I have tried this post: [URL] ....

[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7

After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.

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Plesk 11.x / Linux :: Disallow Changing Passwords Panel Login

Nov 4, 2014

We use our own backoffice for remote logins. Passwords for panel login are encrypted. Is it possible to remove the option for customers to change their password for panel login so they will stay in sync with our own backoffice?

If it's not possible, is there a way to decrypt the panel login passwords, like there is for the admin-password (/usr/local/psa/bin/admin --show-password)?

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Plesk 11.x / Linux :: Login To Parallels Panel Just Reload The Page

Jul 10, 2014

I have a problem to login Parallels Plesk Panel, on a 1and1 vps.

When I click on "login", it just reload the page (I'm sure that username and password is correct).

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Apache :: Every Single Webpage Visit Redirects To Webpage - Redirect Loop

Sep 1, 2014

I've been having troubles with my website recently . I installed a forum software (MyBB), and the problem started happening shortly after. I've talked to a few site admins in the MyBB community but they all say that none of MyBB's scripts are capable of doing this.

Every single webpage i visit redirects me to a webpage which then has a redirect loop. I've removed all recent changes made to my website via FTP and restarted apache, but i'm still receiving the same error. I'm not quite sure what to do.

Link to my website:
Screenshots: [URL] ....

Every single webpage does this. I dont have any .htaccess files around and i've checked a few config files for anything out of the ordinary, but haven't seen anything.

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Plesk 12.x / Windows :: FTP Cannot Login

Oct 13, 2014

Windows 2012R2 Plesk panel 12...FTP can not login.

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Cant Login On FTP Client

Dec 7, 2007

All of sudden my ftp client cant connect to my servers at all. It just says server connection closed.

And i try to reconnect, same thing.

Whys it doing this? It hasnt before.

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Moving A Client From Linux Cpanel To Windows Plesk

Nov 5, 2008

i would like to move few clients from my old linux VPS that runs on Cpanel .. to my new windows VPS tat runs Plesk .. you see there were several attempts by new provider .. they cant guarantee that accounts can be fully migrated even manually they only copied site files to new server .. the client account's still running on linux vps cpanel, they are intact .. clients dont have any php or mysql files they are just plain HTML and Flash files .. i can move site files .. im concerned about mail accounts and emails that already in my clients inbox (they are using IMAP accounts) .. do you guys know any guideline or step by step how to migrate my clients

P.S. please consider me as an uneducated person .. my background is designing not programming or network administration.

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Plesk 11.x / Windows :: Internal Error When Trying To Remove Client

Jul 21, 2014

I'm trying to delete a client from the panel and I get just that message:

"Internal error"

How to solve this?

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Plesk 11.x / Windows :: Port 8443 Redirect From Non-SSL To SSL

Apr 25, 2013

I want redirect Plesk port 8443 from non-ssl to ssl. What should I do?

I use Plesk 11 Windows.

Example: redirect to

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Plesk 12.x / Windows :: Connection Was Reset For Redirect

Jun 7, 2015

I install wordPress and cant login to admin with this Address:

And can't load

Show this error: The connection was reset

if i try this address can login >

I installed Plesk 12 on the Windows server 2012...

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Plesk 12.x / Windows :: Getting Error When Try To Access To Domains In Specific Client

Dec 14, 2014

I migrate to 12.0.18 Actualización #28, última actualización Dic 11, 2014 02:12 PM.

When I try to Access to the domains in a specific client I´m geting this error:

Internal error: D:Plesk is out of webspace
MessageD:Plesk is out of webspace
File Webspace.php

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Plesk 11.x / Windows :: Backups Repo Not Affected On Client Quota

May 5, 2014

I've an issue when i tried to create a backup repository by the client control panel, The backup already created but it's not affected on the client disk space !!

It's put in Crogram Files/Paralles/Plesk/Backup/reseller/resellername/clients/

Now, I have critical disk space usage because the one client has schedule daily backups and it's not affected on his account usage!!

1- I've check for permissions and repair plesk database.
2- I've make repair quota.
3- Updated plesk

PLesk v: 11.0.9
Windows server 2008 R2 Datacenter

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Plesk 11.x / Windows :: No Domains / Users Cannot Login To FTP

Jun 6, 2014

Any user that logs in, even with the format domainusername, get's the following error message: 530 User cannot log in.I have already tried the following:

net stop MSFTPSvc
net start MSFTPSvc

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Client Area Login Script

Aug 5, 2009

I want to create a "Client" only area that a user will have to supply a User-id and Password to gain access to and to ALL of the web pages within it. If a user does not have a User-id and Password, I want them to be able to Register for one, and if they are a "Client", then I will Activate their access.

My question is: Can someone recommend either a Free or low cost script that will allow me to do this. I would want the script to have an "Admin" function to Activate a user request, Cancel a Users access. I would also want a "User" function that would allow the user to change some of the registration data (Password, Email). I would prefer that the script is PHP.

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Can't Login In Client Mailbox Account

Sep 4, 2007

I have installed Squirrelmail and configure IMAP, Now when I create new mail domain then I can successfuly login in it. But when I create user level mailboxes then I can't login. Can anyone know the reason behind it?

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Plesk 12.x / Windows :: Error Deleting Client - Message Access Is Denied

Jul 6, 2015

When trying to delete A client I get the following error:

Internal error: Access is denied.
Message Access is denied.
File Hierarchical.php
Line 105
Type Exception

I'm on plesk 12.0.18 Update #53 and have run the plesk reconfigurator to check for permissions issues.

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Plesk 11.x / Windows :: Increasing Server Configured Values For Client Timeouts

Sep 25, 2013

The last packet successfully received from the server was 60.410.682 milliseconds ago. The last packet sent successfully to the server was 60.410.687 milliseconds ago. is longer than the server configured value of 'wait_timeout'. You should consider either expiring and/or testing connection validity before use in your application, increasing the server configured values for client timeouts, or using the Connector/J connection property 'auto Reconnect= true' to avoid this problem.

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Plesk 11.x / Windows :: Unable To Create Hosting - IP Address Does Not Exist In Client Pool

Feb 1, 2013

I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.

I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".

Yet, when I try to re-run the task for provisioning it constantly fails with the message:

Unable to create hosting. Ip address does not exist in client's pool ....

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