I am looking for a new VPS and once again I think I am going to ditch Servint VPS in preference of a cheaper VPS. I know Servint is well known and they have a very good reputation here in this forum. I been longing to sign up with them but Lunarpages' offer looks very attractive.
What about Lunarpages?
It is $10 cheaper than Servint.
Lunarpages has 1000 GB bandwidth but Servint has only 500 GB.
Lunarpages has 20 GB storage but Servint has only 15 GB.
Lunarpages has 500 MB RAM but Servint has 384 MB guaranteed RAM (1 GB burst RAM).
Is the 500 MB RAM here http://www.lunarpages.com/virtual-private-server/ GUARANTEED RAM or SHARED BURSTABLE RAM?
The only thing that Lunarpages lost to Servint here is the number of IP address. Lunarpages comes with 1 IP but Servint offers 4 IP which is good for SEO.
I wanted to contact Lunarpages but couldn't find their contact email. Anyone know their contact email?
I would like someone more knowledgeable perhaps explain this.
I have an email address on my own domain that has existed for about 4 years now. About 5 weeks ago, the VPS it were on died and so the email went unresolved for about 3 weeks. I then transferred to a new VPS, and set up the email. About a week later, I moved again.
I left up the 2nd VPS for DNS propagation to take place. What interest me is that the server is still running about a week later, and the email server is still getting spam messages directed to it. So somehow, the spams are being send to the old IP, with a valid recipient, even when the most stubborn of DNS cache should have updated by now.
So it seems (some) spammers are just capturing email address and the IP for the server, storing it, and mass spam straight to those IPs instead of resolving the server.
some one is sending spam via my server, my server is a linux CentOS with Cpanel and the mail server has got problems . in Mail Queue Manager there are more than 1000Messages and new email are just waiting there to be sent or received.
I have checked /var/log/maillog and there is just some login and logout information of my users, and when checking /var/log/messages there are some messages of IPs that are connected and regular informations.
How I can trace which account is sending spams? and how can I stop spamming? it's about 2 days that my mail server situation is terrible!
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Well i generally mail newsletter and offers to my subscribers in different domain using 6 IPs in my domain but due to slowness and huge spam receiving from the sender domains i m now deciding to increase my IP to 20. In which i will be using 10 each IPs distributed in two domains.
Will it be good by doing this ? Will it stop the rate of spam? Will the domains where i m sending the mails block me ?
I found out why my website has been down for 8 days. I finally contacted someone at UWH and found that someone jacked my domain and spammed. So they suspended my account.
What really pisses me off is David Turner over at UWH has accused me of sending the spam. Even after I told him is was not me, he still accused me of sending the spam and threatened to bill my credit card for the spam fees.
I can tell you the $hit will hit the fan if he charges me anything and he had better stop accusing me of sending spam and appologize and it would be nice if THEY WOULD STOP THE SUSPENSION OF MY ACCOUNT!
I want to share my terrible experience with one of most famous hosting - Lunarpages.
I'm on Lunarpages (basic account) more than 3 months and I sent them few email that my server is often down.
Thay didn't want to move my accunt to some less overloaded server and send me each time automatic message
In order for us to investigate the issue, please capture three separate instances when the site is down and provide a Traceroute to the server for each instance. After we have documented three separate instances of the site being down we will be able to look into the situation and possibly offer you a server move...
So, thay asked me to sit next to computer and wait my site to be down and make traceroute.
I sent them monthly report from host-tracker.com :
I checked my email this morning and had a spam email from Lunar Pages (See below). Not only did they spam me, they obviously have a list which they used to spam others. Not only that, but anyone who received their spam email can reply back to the email and their email reply then is sent to everyone on their list.
Lunar Pages, I don't appreciate your spam emails. If you run your hosting business as well as you run your spam operations, then I am sure you will be out of business soon. That gives me some satisfaction.
From: Domain Name Support [mailto:firstname.lastname@example.org] Sent: Monday, October 27, 2008 10:17 PM To: email@example.com Subject: Notice Regarding Your DOMAIN NAME ***************************************** Important Notice Regarding Your Domain Name(s) ***************************************** Dear Webmaster, .....
I am trying to launch a website for a youth group. Since this is a non-profit organization I am trying to host the site for a reasonable price but I am not sure which company to go with. I have looked at lunarpages and 1&1. There are so many out there I am not sure which one to chose.Has anyone dealt with these companies and if so how are they?
From Me to Support I noticed that my inodes are set abnormally low to 200,000 we just upgraded to VPS plan per lunars request at we are at 160,000 on second day of operation on new vps server. From Sarwan singh Jassi to siteadmin(ME) When you reach 200,000 inodes you will need to upgrade to dedicated plan However and Email from the sales guy states the following. We do not force upgrades do to inodes, we just increase your inodes as you need them. Server crashes occur all the time about 1-3 times a month. Do not use lunar
They also run the old 90's upgrade scam, they claim your script utilize high resources for php, mysql.
CPU%: 3.15 MEM%: 1.70 MySQL: 0.9 Top Process %CPU 50.0 /usr/bin/php Top Process %CPU 48.0 /usr/bin/php Top Process %CPU 44.0 /usr/bin/php
After fighting with these people telling them that their server is configured incorrectly because we have load tested each and every script and that these scripts are used on 1000's of sites and the traffic we have does NOT warrent the useage they claim we went a head and upgraded per their recommendation.
So we get a brand new vps plan(see complaint above) and on the VPS server our usages look totally normal with proves they don't know what they are doing.
Directly from Pesky Plesk on the second day of getting our upgrade
CPU%: 0.15 MEM%: 0.19 MySQL: 0.2 Top Process %CPU 17.0 /usr/bin/php Top Process %CPU 19.0 /usr/bin/php Top Process %CPU 15.0 /usr/bin/php
1. I have chosen Windows hosting from Lunarpages, I have hosted 3 websites in a shared hosting.
2. Among the three, 1 site is alexa 100K website, 2nd is an asp website which is under development, 3rd is a simple HTML site.
The "tortoise" support:
- Lunarpages doesnt provide a Chat support for any urgent issues!! Imagine if your site has gone down and you are losing 100$ because of that and you wanted to contact the support! Major hosting providers give Chat support so that the issues can be resolved immediately. But you must raise a ticket in lunarpages which will be responded within 24 hrs during business days !!!
Ok.. Some of you will feel that a support within 24 hrs is quite fine. But you know what happened to me in most of the cases when my site was down? - The customercare responded after 24 hrs asking me to provide the verification details.
Then I gave the details immediately but the customer care responded after 20 hrs asking for more information!!! and my site was still DOWN !!! They really dont seem to understand the criticality!
Once they have suspended my site and I received an automated mail that I must contact support to know why they have suspended it. I contacted them, BUT I KNOW THEY WILL ASK FOR VERIFICATION DETAILS and I proactively gave all the information in my ticket itself!!, but Surprisingly, I got the standard mail asking me to provide the verification details!!! I really got pissed off and replied back, which took one more 24 hrs. Then they replied back saying that there are a lot of visitors coming to my website and is affecting their server! But I have not exceeded the disk space, bandwidth,or whatsoever mentioned in the plan during the signup!!
They asked me to take a VPS or Dedicated hosting.
Then I had few arguments and finally agreed to take a VPS hosting and sent a mail to the customer care, but 3 days later they have suspended the site again saying that the account usage is more. I really doubt if the customer care reads the mails properly!! I have lost a lot of money due to this!!
I maintain a single blog in wordpress in the subdomain blog.e-healthgr.com. I continually had problems with their servers. They suspended my account without any logical reason. Their reasoning is that i overconsume resources. CPU usage: 6.49 MEM usage: 0.42 MySQL usage: 1.0 Top Process %CPU 64.0 php Top Process %CPU 56.0
We are talking here about a single blog in Wordpress. The theme was not mine but was one used by many blogs out there.
I find their excuses lame. My blog is neither wikipedia nor techcrunch to have such resources consumption. They are incapable of giving trustworthy support to a single blog in Wordpress.
They are asking me more money to move my blog in a dedicated server! Of course I am not going to give them any money for extra services plan.
Does anybody here now what legal actions i can take? They have occupated my account, i can not control my own data and they are not giving me the services which i paid for.
I've been helping a friend with a site hosted at Lunarpages for a few years, a very low traffic business site in a shared hosting account, no real complaints.
But 48 hours ago they got an odd email from Lunarpages describing the relocation of their server to a new datacenter, which involved 3-4 hours of downtime to drive the server from LA to San Diego, plus another hour or so of setup.
Now this was confusing because I thought that the internet was not a big truck -- it's a series of tubes, right? In fact, I thought that the whole point of the internet was not having to move your data by truck. But hey, this is an inexpensive shared account, so maybe Lunarpages does move all their data by truck. Kinda short notice on that, but okay, fine. A couple hours downtime. The website and email go dead at noon. The exact time was not announced in the notice, and mid-day mid-week seems like an odd time to deliberately schedule downtime, especially when it involves a long drive in traffic on the 5 freeway. But it is an inexpensive account, so... we wait.
Six hours later, we contact Lunarpages support asking what's up with the server. This being my friend's business website, business email, gone for most of the day. Was there an accident on the freeway? Did the truck driver get lost? Did the data end up in a cul-de-sac in Orange County? Were they stopped while making a run for the border?
An hour later, we finally hear back on the ticket -- Lunarpages hasn't heard from their "admins" (presumably due to a bad battery in their CB radio) but they hope to have things migrated "soon." So we wait.
Eleven hours after the site and email went down, we send a reply on the ticket asking a few more questions. 1) Any update on that migration? 2) Could you explain this whole deal with the truck driving the data from city to city? 3) Do you have any compensation for ridiculous downtime? An hour later, the Lunarpages reply: Migration done soon. Sorry for the inconvenience. No compensation at all, especially for "scheduled" downtime.
As of now, the server is still down and has been offline for about 14 hours. While I do hope the driver of the truck is okay, I have no such benevolent feelings for Lunarpages. When (if??) the site comes back up, we're transferring to a host that doesn't rely on the the LA freeway system to migrate their data. I hear there's this newfangled "network" thing the kids are in to. We'll probably try that out instead.
Lunarpages sure is cheap. And most of the time, they work okay. But you should probably avoid them if you value advance scheduling of downtime, rapid support, clear communication, or reliable access to your website and email.
I bought their hosting 8 months ago and they are simply jerk for hosting a big site on their shared hosting plans. Now I have transfered my domains to one.com which is very good for huge traffic sites.
I want to tell you guys about my lunarpages experience. First, I found them through a top 10 website review. BIG mistake I understand now. Not really that big of a deal if I can rely on them which is reall all I want. But I don't think I can.
First thing I did after creating my account was go to setup my email. I was very excited, this is my first domain ever. I set it up and then find out I can't receive email! After reporting this to their staff and setting up a ticket, I find out the next day that I wasn't receiving email because I had set my mailbox quota limit to 5000mb. Apparently that was too high they said! Why would they give you the option of doing that if it's just going to screw things up? That's just stupid. I knew I didn't need that much but I figured I'd set it and forget it and it would be no problem.
Then the next thing was just yesterday when I went to check my website and it was down. And so was their LPCP (control panel). I don't know how long it was down for but I noticed it for about half an hour.
I'm still within their 30 day refund policy since I only started the account on tuesday. What do you guys think I should do? Is it commomplace for websites to go down from time to time?
I would really appreciate any suggestions you guys might have as a reliable host. Also, how do I go about tranfering my domain name? Do i tell lunarpages I want to cancel first and then tranfer the domain or do I setup an account where I want to domain to go, then cancel?