Host Once - Where In The World Is My Server?

Sep 30, 2008

I have been running a dedicated server for years, first with Carolina Online, who then sold it to HostOnce.

Today at around 6PM my server, that was working fine and I was actively working on all day, suddenly disappears off the Internet.

I go to Host Once's ticket system, and they have a message up that they moved their servers from NC to NJ, that all the servers were upgraded to Windows 2003, and that they would be very busy with the migration, don't submit multiple tickets. (Host Once seems to mostly have reseller hosting accounts, not many dedicated servers.)

I start pinging IP addresses and everything in my server's IP block is gone (the furthest a tracert goes is 64.70.48.3 - everything under that is gone.)

This is bad.

I'm worried that they may have bought new boxes in NJ for their reseller accounts, transferred up the data, and abandoned the old boxes in NC ... is this something they might do?

Also worried that the block of IPs their old servers were on may have somehow been reassigned... can this happen?

In any case, waiting to hear back on my ticket but looking for advice. Does anyone know the datacenter Carolina Online / Host Once used in Lumberton, NC? Want to start tracking it down if my box may have been left behind.... Any other insight on what in the world they might be doing / what happenned here?

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