Jun 21, 2007
It`s been a few weeks since Beachcomber announced their new VPS plans. Like a few around here I was a little skeptical of their resource usage idea, allowing the user access to all the server cpu/ram available. Obviously this is not like your regular virtuozzo setup, shared cpu, burstable ram etc.
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Nov 23, 2008
Has anyone signed up with these plans and can post a few comments about the service so far? I know it`s early days but sometimes the first few days can give a good feel about a company.
3 years with beachcomber
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I have been with beachcomber for 3 years.
First on Fortress ITX, then on SoftLayer and after that in Gnax.
I liked the Fortress ITX better but at the time they were limited on the servers they have.
The Softlayer site stayed farer from Europe and I have after that moved to the GNAX datacenter.
The service from BeachComber was very good and usually i was able to solve almost any issue quite fast.
Usually they are 20-22 hours per day online.
The chat service was very nice.
Then they have been bought by pugmarks. Pugmarks was very fast on answering tickets and on being on chat.
But just one week after their change of owner i have a strong server attack with thousands of index.php files being affected.
They made a full restore of the server (they charge for it) but after finished the restore the hacker was back in the server and they dont know what to do.
They told me to contract someone to reinforce the security.
I have contracted jonesolutions and they were able to stop the attacker.
But then i stayed with a full managed server where i have to pay more to have a second management.
The last thing they have done is to refuse me the chance to sign for their server promotion under beachcomber because i was a client of pugmarks.
That was the reason to quit.
But if you may sign directly with beachcomber they are very good.