I just bought 1 year plan from server4you.com only for less than 1 week.
What happen is that the router is down for 7 hours. And you can only chat with their sales. You can only report the problem through the ticket. If you call them for euquires for the status, after a few times, they will filter your phone number. You can only use private number to call them.
Just share with your guys who is looking for dedicated server.
I am client of server4you.com, and right now I can not reach any services on my server or even see server4you.com.
I have tried some online tools and some of them look like they can ping or tracert server4you, while others can not.
I am a very diplomatic person and I believe in doing fair business. This is why I've decided to write this post in your forums as well as my own and a few others. I want to share with the world our horrible experience with Server4you.de in hopes of saving the rest of you from their lies.
I am not one to openly bash people online but I feel the need to spare all of you from falling victim to this company!
In order to offer the most stable listening experience to all of you, we needed to add another European server. Doing a little research in Google, we fell on Server4you.de (a German company).
Here is an example of what they promote (in German):
AMD Athlon 64 X2 3400+,
DualCore 64 Bit,
1.024 MB DDR2-RAM
1x 160 GB SATA-HDD
Betriebssystem: OpenSuSE,
Fedora, Ubuntu und Debian
Plesk 8.2 - 10 Domains
Unbegrenzter Datentransfer (which means unlimited datatransfer)
Kostenloser Support per
E-Mail und 0800-Hotline
Before hand, we verified with them that the unlimited datatransfer package was accessible for streaming. Most companies don't allow this so it is always the first question to ask. They confirmed that there was no problem at all!
Well, after 2 months of service with them, they are telling us that we must limit our datatransfer to 75GB/day or 2TB/month. You might think that this is already a lot but this is standard for most dedicated servers and this suddenly makes them pretty expensive (even for North-American standards). Note that European bandwidth is known to be significantly cheaper than North-American bandwidth.
This was one of the few times I've had to sign a contract for hosting. So for the next year, I'm stuck paying for cheap/mediocre quality bandwidth that's suddenly not even unmetered anymore! I would walk away from them if I could (contract or no contract, I don't care) but since we're outside Germany, they made us pay for 12 month in advance. So if I want to get anything out of that money, I have no choice to use their low grade bandwidth.
Basically, consider yourself warned! Don't do business with Server4you!
They actually disconnected our servers without warning or even messaging us because we had apparently reached this new bandwidth quota which had never been mentioned in the past!
I've just heard of www.Server4You.de.
Anyone signed up for those Dedicated offers?
Anyone got speed-test regarding those Dedicated plans?
Can I register with them if I'm a foreign customer (in this case Swedish?)
If so, how do I pay them? Creditcard, wire or PayPal?
Anyone with comments, bad or good stuff?