Leeware.com
May 8, 2007
i baught a linux server at leeware.com and having some problems with it, and found no answers yet if anyone could help me i'd really appreciate it.. i installed everything nececery on the server, and i can access it using Putty , (thats how i installed everything, using linux commands from a guide). however, i can't access my server using VNC VIEWER, and that is my big problem.. i am using TIGHTVNC, and i even tryed others as well.. nothing worked for me (it worked for a friend of mine ) it asks for my password , but than after a min says read exact: socket error while writing
or it just doesn't connect and gets stuck or something.. also.. i installed web gui, so i could access the server from the browser , more easily, but that also doesn't work for me.. (again, its working for my friend) it asks me for the username and password and after i insert them, it writes loading, and its stuck like that.. i thought it had to do with my connection but i called my isp and the phone line support and i did test, and my internet is fine,(i have a 2.5mb adsl) so maybe its something else, that isn't defined properly at my end. if anyone that understands in this type of things could take the time to help me out figure this out..
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Aug 5, 2007
I received this in my email...
---------------
From Lee Evans <lee@leeware.com>
Sent Sunday, August 5, 2007 8:37 pm
To admin@leeware.com
Cc
Bcc
Subject LeeWare Development UVM Service Going Dark on 08/15/2007
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
YOU HAVE UNTIL 08/15/2007 TO BACKUP YOUR STUFF AND FIND ANOTHER PROVIDER
I APOLOGIZE IN ADVANCE FOR THE HARDSHIP THIS ANNOUNCEMENT HAS CAUSED YOU.
IF YOU HAVE A SUBSCRIPTION THAT EXTENDS BEYOND 08/15/2007 I CAN REFUND
YOU THE UNUSED DAYS. CUSTOMERS ON THE TZ SERIES OF VMS YOUR SERVICE WILL
CONTINUE AND YOU CAN IGNORE THIS NOTICE FOR CUSTOMERS NEEDING MORE TIME,
THE SERVERS CAN REMAIN CONNECTED UNTIL 08/19/2007 BUT NO LATER, AS I HAVE
TO MAKE ARRANGEMENTS TO HAVE THE SYSTEM REMOVED FROM THE DATACENTER
AND THAT COULD TAKE SEVERAL DAYS.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
After careful consideration and analysis I have decided to discontinue LeeWare
Development UVM Service. The Service is debt free. However, as the owner and
operator of this service it has been a lost investment. While I can
technically continue the service, I think that it is best If I cut my losses
sooner than later. There have been many successes and also some
failures.
In terms of success, I came to the VM market about 2 years late, built and
name for myself and established a niche product offering. I completely
capitalized on the good-value-for-the money aspect VM service hosting. I
invested heavily in this area and established business relationships that
while risky, were the right ones for my particular service offerings. I
saw continued growth through every quarter of each year I've been operating
the service. There are many other successes however, those are not as
important as the failures.
Let's cover some of the failures, the objective of any investment is to make a
return on that investment there are several ways to accomplish this, there
are also serveral risks associated with particular types of investments which
result in negative returns.
While I was aware of risk associated with each factor, I failed to appreciate
the costs associated with correcting what turned out to be bad decisions with
obvious consequences.
The primary failures are:
1. Failure to establish contractual relationships with vendors so that the
costs of service could be fixed for predetermined lengths of time.
2. Investing heavily in a large infrastructure with little or no control of
the auxiliary costs of the service infrastructure. (See #1)
3. Building and maintaining too much capacity for long periods of times before
I had the business to support the infrastructure so that I could get volume
pricing. The business eventually came, I had 200% growth in the first
quarter of this year. Which required additional expansion and capital
investment.
4. The decision not to pass increased costs onto existing subscribers and
carry them at a loss for long periods of time.
5. Failing to react in a timely manner to developments which threatened the
long-term viability of the service. (See #1-4)
============================
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Apr 23, 2007
Hundreds of hours of work down the drain...
Probably should've backed up my files more often, but that is hard to do when in the process of developing multiple sites.
I'll start by telling you exactly what happened.
Yesterday, at approximately 5:45PM I had checked my email, to my dismay i found that my payment had bounced due to the fact that I had forgotten to update my billing info (I was using my temp credit card until my new one had arrived in the mail). When I logged in to paypal, i had found Leeware had canceled my subscription making it impossible for me to get a payment in. At this point i had contacted trying to resolve the situation ASAP. After a series of emails i had found out that they had destroyed my server, and all files that were on it, including multiple sites which i had spent the last 3 weeks working full time hours a week on.
Reading through the TOS I found many half truths and full lies. When I signed up I had read
Quote:
It is your responsibility to make sure you have the funds to cover your subscription and resolve any problems which result in funds not being available when they are due. You also agree that in some circumstances your original server will not be placed back online because it has been archived and will therefore, require the payment of a recovery fee of $25 to be restored.
Which I believed meant that my server would be archived and i would be able to pay the recovery fee if something like this was to occur. This however is obviously not the truth.
Quote:
Subsequent payments are due on the anniversary date of the month for that month's service.
Again, I was ready and willing to pay on the date stated above.
My advice to anybody thinking about going with leeware; don't. It's not worth the risk, unless you run a hobby site or something you wouldnt miss.
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May 12, 2007
my max is 40$ . Pls recommed me a new seedbox , bigger HDD than leeware 's, unmeteread , allow torrenting and good speed certainly. Leeware 's speed is now not good
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Jun 24, 2007
Ratings
Price
5/5
Uptime
3/5
Support
3/5
Performance
5/5
Good Experiences
In general, my experience with them was excellent.
During these months many things happened, and I'll cover them in this review.
Performance is excellent, and I can rely on swap whenever I need to.
Xen's more powerful virtualization also offers me more control.
Compared to SmokyHost's VZ servers, Xen seems to be very much faster.
The price is excellent as well, with alot of bandwidth for a very low cost.
The network is great
Bad Experiences
This company is a one-man-show though (Lee makes it known) and unmanaged.
I'd say that this caused support to be rather poor.
The first incident was when the VPS required a reboot as APF was accidentally configured to block all ports.
I needed a reboot - and it came only quite a few hrs later - luckily its a fresh VPS.
The next incident was when Lee decided that my VPS's OS (SuSE) is not going to be supported anymore.
He asked me to switch to another VPS. The switch went without a hitch.
It was now then that the VPS suddenly went down (responding to pings only).
I realized that the VPS might have hanged, so I requested a reboot.
It was just my luck when Lee went away during this time.
He rebooted the VPS only many hrs later.
When it came back up, I went on to create accounts on the control panel, and the VPS went down again.
This time, the reboot took a few hrs (but faster).
The logs showed that the VPS went out of RAM (used 1.3GB).
The old VPS didn't even come close to that.
This happened (repeated) many times, every time I turned off services and checked logs.
I ran top -i in a separate window but it never managed to catch anything.
Naturally, the VPS needed many reboots but Lee was away and took a long time.
Finally, on the very last time, top -i showed grpconv used 100% CPU and RAM.
Quick research showed me the groups list must have been corrupted.
A quick repair was done and its working again.
However, through this incident I suffered days of downtime.
Support can definitely be much quicker.
Also, a very personal view of support responses from leeware that is kinda emotionless.
Sometimes I feel like I'm talking to a robot.
Lastly, FDC's network has been rather poor.
It keeps flickering because of DDoS and such, and causing minutes to hours at a time.
Happened very often during End May/Start June.
Conclusion
Overall, I still had a rather nice time with this company.
Uptime wasn't fantastic but the amount of bandwidth made up for it.
Downtimes also weren't very long stretches, just happening too often.
Support isn't too good, but I can managed stuff myself.
This is a company really offers solid performance at a low cost.
I still can't find a company that can match up their offer.
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