Cpanel Password Changing

Nov 22, 2007

am having some issues with cpanel's password changing. password of a user changes fine from shell, changes fine from WHM. however no luck in the user's cpanel.

error i get is:


There was an error manipulating the password file. This generally means you entered your old password incorrectly.
The following services were updatedif any)

Changing password for user xxxxxxx.
Changing password for xxxxxxx
(current) UNIX password:
passwd: Authentication token manipulation error

i'm looking into this user's directory, and oddly see that the /etc/<domain>/passwd and shadow and quota files are all 0 bytes. but i can log in with the password i set from whm.

permissions on these 3 files are -rw-r--r-- which seems normal, plus ownership is <username>-mail.

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Jun 17, 2014

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Im on Plesk Windows OS

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Everyday after Backup Panel (Tasks from Backup Manager), I receive next error:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="" type="domain">
<message severity="error" id="416a91ad-e5e7-480b-b6b4-a60157b8eaae" code="InformationalException">
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if [ $# = 2 ]; then
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