I use Filezilla with 2 different reputable webhosting companies here in Australia. Im often uploading downloading entire sites, hundreds of files, 4-10 meg woth of download/upload.
Seems like half the time the server times out of filezilla just gives up and I have to try and pause unpause and reprocess the queue. Very frustrating, is this a normal experience? Perhaps my host companies arent as reputable as I think they are?
I have an account with eprohosted.com and host 40 website. the server is always down. I want to backup my data and move away from them. Nobody is respond to my tickets. What i can do in order to be able to get the latest site backup? Do i have to contact my lawyer?
Best Regards
Their support is really bad... and so their service. From my experience stay away from them.
it4coserver.com/eprohosted.com_support.png
I use a linex hosting service from streamline.net
I occasionally get a problem where data gets wiped (not good!).
It's a Perl scripted website with a flat file system.
Once this happened when I tried to manually edit some data txt files on the ftp, my changes would not save, instead it wrote a 0 bytes file. I tried to upload a new file instead but still the same (it wouldn't upload them but brought up no errors and appeared to upload fine, except still a 0 byte file was there). About fifteen minutes later I was able to save/edit/upload files properly again.
I believe a similar thing happened when a member submit a post. It didn't write the post and it wiped the files related to it (that also get opened and written to in the process of submitting a post, namely their member data file and the category data file).
I back up my website 4 times a day (even tho I don't have many members yet) because I'm paranoid about this happening now. I'm scared to promote the website because I don't feel that it's stable enough to cope.
Is this a known issue with hosting? anything I can do or suggest to my hosting company for them to ensure that this doesn't happen in the future?
