Westnic.net

I have reseller account with them, they switched my servers 2-3 times in a year. Fine. but when they switched they lost all my packages,so i have to recreate all them, not to mention some packages i have no idea what's the limits i used. No warning that servers are being switched, they just switch and let me know.

So i e-mailed and asked for my cpanel packages to be restored, this is the response!
"This is impossible, sorry. Unfortunately, cPanel will never transfer packages correctly. Please re-create it."
So i replied and said what i had to say that this is rediculous and i should atleast given a chance to copy my packages...this is the response i get:
"Well, next time we will leave your accounts on the server with broken hard drives. Data was corrupted all the way. You must appreciate what we had done. "

As a WEB HOSTING company isn't it your basic responsebility to take care of the crappy hardware you have?, but not tell a customer they will leave my accounts on broken hardware?