WebThosting.com
Aug 4, 2009
Is there anyone having an experience with WebTHosting.com? It looks like I am in trouble.
I have purchased their hosting package but even after 3 days, they didn't created my account on their server. When I opened Paypal Dispute, they suddenly came back with account details and also blaming that it was my fault as I didn't read my emails. This is something shocked me.
I sent them screen shot of my gmail account that I received all of their emails EXCEPT this one. However rather than accepting it, they again started blaming me and Gmail Services that they missed it. They manipulated their email section on their website to show an older date email. I myself is the witness that it was not their at least until 2nd August.
Should I continue with this provider? My confidence is shacked. I don't want to continue and asked them to avail 30 Days money back guarantee but now they came up with a hidden cost of $50 for administration fee. What the hell is this? If they are going to deduct $50 from my paid $59 then what sort of this money back guarantee?
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Jul 11, 2009
Just wanted to give a short review of WebTHosting, an offshore hosting company.I am with them more than 6 months.
SO far the greatest hosting service I ever had. WebT Hosting is fairly affordable, with fast and reliable networks, and great support. Their uptime and server load is quite satisfactory.
One most important and the best thing is their live support and sales service. also the response of their support ticket is really fast.
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Oct 10, 2009
OK this is short because it's just so ridiculous there is no point going on about it.
- Order my VPS plan from them.
- Wait about an hour then send ticket asking them " Hi I'm quite new to hosting so please remind me of the information I have to provide you in order to migrate my site".
- 9 hours later I get this - "Do you use Cpanel?"
- I thought well they could have at least told me the procedure if I did have cpanel and if I didn't to save some time, makes sense right?
- Anyway I write back saying "yes"
- They write back 10 HOURS LATER saying " OK" ?WTH!
- I then write "forget it I want a refund"
- I get this - "you have been PARTIALLY REFUNDED - lol - The VPS Plan was $25 and they took $15.
- Absolutely ridiculous, so bad I dont know whether to laugh or cry!
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Sep 27, 2009
What seemed to be a good company quickly turned to nightmares. I purchased a couple domains. All went well. Then paypal emailed me saying they are high risk and wanted me to confirm I made the payment and service was given. So until I did the payment was held. They blame the held on me and threatened me to release it or they will cancel my account.
So they finally gave them the money and all was well. Well I did a stupid thing and decided to get a VPS from them, they have good deals so I thought, whats the worse that can happen. Well shortly after, I get a email saying because your payments are unreliable, we are waiting a week to setup your vps which is complete udder crap.
So I just said screw it and said give me a refund then and about 2 hours ago I try logging into my client center and my account is gone.
I am hoping one of them see this so we can get this worked out. In the mean time I opened disputes on all of the payments.
I will keep you all updated.
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