We are currently testing a site with demonweb but having some issues that cause us to look elsewhere in terms of support and services.
I am looking at [url] who provide excellent service/enquiry response times and give good answers.
Before we finally go to them, has anyone dealt with them before? If so, any issues I should be aware of?
real-hosts.co.uk
Has anyone dealt with these guys or heard about them, was thinking of buying one of their dedicated packages but I'm a bit hesistant as it doesn't look very professional, I know looks aren't everything but I thought I'd ask to be safe.
One of my clients has two members of staff each with their own email addresses and mailboxes, working in separate locations. What they would like is to share incoming email enquiries to both of their addresses, so each sees the others mail. I'm thinking in cPanel I can set this up with forwarding so for example email to fred@widgets.com is forwarded to tom@widgets.com and vice versa, but will this set up a feedback loop? Or will cPanel know not to forward mail again that's already been forwarded?
My second question is that they also need some method of knowing if the other person has already dealt with an enquiry, so they don't end up both responding to the same email. They don't mind doing this manually by dragging messages into a separate "dealt with" folder when answered or suchlike, as long as they both can see what the other has dealt with. Does anyone know how to achieve this? They both use Outlook as their clients.