Qwest DSL

Mar 3, 2007

I just switched to Qwest DSL for internet access and I have one problem. I cannot access any sites hosted by ServerWizards on all 5 pcs in my house. Even people who comes to my house with their laptop cannot access my sites hosted with SW. Qwest technical support can't help.

This problem occured three times so far this month

1st time I assigned a dedicated IP on all pcs to make it work
2nd time I contacted Qwest support and rebooted the modem to make it work
3rd time I contacted support again and tried everything but does not work

I have no Firewall other than Windows forewall. No virus to think of. Reboot

troubleshoot this or explain what the problem might be.

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Here is an example of the route to a test IP sunnyvale.speedtest.qwest.net (205.171.214.185):

1 vlan89.csw3.SanJose1.Level3.net (4.68.18.190) 0 msec
vlan79.csw2.SanJose1.Level3.net (4.68.18.126) 0 msec
vlan99.csw4.SanJose1.Level3.net (4.68.18.254) 0 msec
2 ae-62-62.ebr2.SanJose1.Level3.net (4.69.134.209) 216 msec
ae-82-82.ebr2.SanJose1.Level3.net (4.69.134.217) 4 msec
ae-72-72.ebr2.SanJose1.Level3.net (4.69.134.213) 204 msec
3 ae-3.ebr1.Denver1.Level3.net (4.69.132.58) 204 msec 200 msec 204 msec
4 ae-11-51.car1.Denver1.Level3.net (4.68.107.6) 224 msec
ae-11-55.car1.Denver1.Level3.net (4.68.107.134) 212 msec *
5 dvr-brdr-01.inet.qwest.net (63.146.26.133) [AS209 {ASN-QWEST}] 24 msec 28 msec 28 msec
6 dvr-core-01.inet.qwest.net (205.171.10.54) [AS209 {ASN-QWEST}] 24 msec 24 msec 28 msec
7 * * *
8 svl-svcs-01.inet.qwest.net (205.171.214.98) [AS209 {ASN-QWEST}] 28 msec 28 msec 28 msec
9 svl-speedtest-01.inet.qwest.net (205.171.214.185) [AS209 {ASN-QWEST}] 28 msec 28 msec 28 msec

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