Qoozz, Good Host Or Very Bad

Few weeks ago, someone posted on my forums something about a website having our images of them (of a game) and claiming false information that they provide a game that they don't have. Instead, they lure people in to downloading a spyware called zango. First, I went to godaddy as I whoised the host, and they said they don't host the site at all.

Because proxybydomain was protecting them of whois information, I contacted them and they said Qoozz was hosting them. Well, fine. I emailed support of Qoozz and told them about the situation. Few days later, no reply. I posted on the forums and private messaged an administrator about it.. Still no reply.

Then a few days later I realized I could make threads (at first, they became invisible as they had to be allowed by the mods) When I created a thread, it got removed right away a few hours after that. Even my username Skyrider was renamed to Skyride.

When I created another thread and emailed support, billing, sales, etc.. I now am IP banned from the site and I am unable to go to there. All my emails and private messages and my threads has been ignored. While FUNImation can easily take legal actions to Qoozz for not taking action on the spyware site and using images that doesn't belong to them.

Any opinions? As I find this very very stupid. "Support at your finger tops" as they said it on their site my ***.