More RAM = Faster Website

Jun 30, 2008

I just changed hosts, thinking it would be faster. My homepage uses 53MB of RAM. My old host lets me use ini_set to change this (currently have it at 128MB), my new host doesn't (48MB).

So, I've cut some of the functionality of the site to make it work on the new host. Should I upgrade the hosting plan to higher RAM? Given that the site already works reasonably well on the new host, what type of performance boosts could I expect to see by doubling the RAM?

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Php 4 Faster Than 5

Apr 7, 2008

I've read that php 4 is faster than 5, is this true? I'm not sure which one I should use to host my invision powerboard. It's the only php/mysql site on the server.

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VPS Faster Than Shared

Mar 9, 2009

I know the assumption is that VPS is faster than shared, but my site currently runs on a shared server with a host that does not oversell, and it runs very fast for a WordPress and gallery site.

I'm certain the shared server is at least a dual CPU monster, and it rarely goes above 5% usage. So if I move this site to a VPS it seems logical to me that it might not be as fast.

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Which One Be Propagated Faster

Jan 5, 2007

I am going to upgrade my servers and move all the accounts. Of course DNS IP's will change.

Last time I did this, I just created exactly same DNS on new server (eg. ns11.server.com and ns12.server.com) and updated the IP address of the DNS on the registrar. However it took more than 2 days for some domains to update the new DNS IP address. It was a nightmare.

So my options are:
1) Do the samething as before
2) Create new DNS addresses (eg. ns5.server.com and ns6.server.com) and update the DNS info of all the domains.

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VPS Host On California Faster For Me

Jun 5, 2008

I live in Hawaii and half my sites serve Hawaii. Webhosts in Hawaii are really expensive. Does it matter where on the mainland US that I host my sites? Would they serve the fastest if I host them in California considering it's the closest to Hawaii?

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BFD Updated Rules, Ban'em Faster, Better (V0.9)

Jun 22, 2008

These new "rules" make BFD ban faster, checks every minute. BFD only checked every 10 minutes and could miss attackers that show up at the right time. Now we keep 10 minutes of IPs, and ban using that list.

I feel that APF and BFD are still the best choices for protecting my server. Cpanel's new "cphulk" feature has a lot more to go to be as good, plus you have total control with BFD where you can add and change rules to suit your needs as they grow, or modify them for particular problems.

The changes I made are based on the latest version of BFD V0.9, you should have that version installed and WORKING ALREADY.

Remember, they are simply shell scripts that define the log file to keep track of and what keywords to trigger on. You can view them with any text reader.

WARNING: These work for me, USE AT YOUR OWN RISK, always make sure you add your current IP in /usr/local/bfd/ignore.hosts (and) /etc/apf/allow_hosts.rules so you don't accidentally ban yourself!

Inside the below tar.gz file are my modified "rules" files for exim, pure-ftpd, rh_imap, rh_pop3, sendmail and sshd. No changes to the BFD V0.9 main program are needed.

You should change the cron job to run BFD every minute, edit this file:
/etc/cron.d/bfd

Change the line in that file to this so it runs every minute:
*/1 * * * * root /usr/local/sbin/bfd -q

I checked the CPU load and since it's reading only a small part of the log file every minute, the CPU load isn't bad, it's done in about 8 seconds on my system. Expect a small rise in load average since it is doing work more often.

The "rules" files are contained in your server directory:
/usr/local/bfd/rules

The "rules" files should be REPLACED with the new ones, if you want to keep the old ones around then MOVE THEM OUT to another directory NOT INSIDE the "rules" directory, or else they will be run when BFD runs.

If you need apache, proftpd or other "rules" then you will have to modify them yourself, otherwise you should move these out of the "rules" DIRECTORY, they will not do much with BFD set to run every minute (unless you modify them yourself). I only modified the rules I needed for my server, feel free to post your own mods here.

OK enough, here's the file:

[url]

(it's also attached to this message, see below)

This file will only be around for a few months on this free upload site. Someone please put it in a good place/mirror and post a link, thanks.

Technical details:

This runs every minute but keeps a list of the last 10 minutes of bad IPs in a file in tmp, trimming the file every minute so only new IPs are saved.

You can see the list of IPs in files such as:
/usr/local/bfd/tmp/.exim
/usr/local/bfd/tmp/.sshd

The marker "----" (four dashes) is used to mark each minute and is ignored by BFD but used to trim the old IPs off the file.

If the number of "----" are more than 10, it trims the top of the file up to the marker every run. If the file doesn't exist it's created.

The exim filter "grep" part was modified slightly because the old one was producing bad data every once and a while. The others are all the default filters that come with V0.9.

(BFD people feel free to add this to the next version update, I consider it GPL)

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Making Faster Downloads

Apr 17, 2008

I've ordered 1gbit/s port with one my dedicated servers. But I am still unhappy with the speed of download.

I have 2 mbit DSL connection at home and I can download files with 90 kb/s from the server. I also see the same speed on a 100mbit port server. But I can download files from RapidShare with 210 kb/s..

What do you recommend me to do make faster downloads from server-side?

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Which Would Be Faster? Ram = 128 With DirectAdmin Or 256 With Cpanel

Jul 4, 2007

I have heard that Direct Admin is much faster then cpanel & require much less resources then cpanel... I was just wondering if I get vps with 128 ram with Direct admin on it, would it be better than vps with 256 ram with cpanel installed... I am running 3 websites with almost 10 to 20 users at a time (at max 50).... I like both cpanel & directadmin but was thinking if 128 ram with DirectAdmin can give more speed on 128 then I won't spend more money on 256 with cpanel... If anybody have an opinion then please put it here...

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Last Longer Or Spin Faster

Jul 28, 2007

In a system with all-in-one solution -- WEB, EMAIL, MySQL, FTP..in a same hard-disk.

Would you prefer a "Last Longer" - SATA2 Enterprise Harddisk (Western Digital or Seagate)
OR
Would you prefer a "Spin Faster" - SATA1 RAPTOR (Western Digital)

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IIS & ISAPI Redirects...anything Faster Than The GUI

Apr 10, 2007

So I have been reduced, I am a firm *nix Apache user, to using IIS along with ISAPI for redirection at work. Now I can setup the redirection(s) just fine using the GUI, but I am a *nix man and doing this through the GUI is SLOW! That is when it has to be done on 3 servers at a time plus I can only access those servers through a Citrix environment.

And I need to be adding redirects many times a week. Is there any way to setup ISAPI redirects from a command line? Google has offered me nothing.

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Top 10 Things To Ensure Faster/Friendlier Support

Mar 27, 2009

I've been working in this industry for 5 years now. Over the years, I've come to realize the little things that customers do that REALLY piss tech support off. This is a guide for customers for 10 things NOT do when contacting their host's technical support team.

This is a repost of what I already posted before the big catastrophe.

Please forgive the brutal honesty. It's for your own good.

1. One ticket per issue.
Emailing your issue to Support, Sales, Billing, Abuse, the owner, each individual tech, and the mayor of your town is not going to get your ticket answered any quicker. Additionally, opening 2, 3, 4, or 10 tickets isn't going to get things done any faster. Seriously - all it will do is irritate the support guy

2. Contact the proper department
If your account is suspended due to non-payment, or your account hasn't yet been setup, or you want to upgrade your account - please don't bother contacting support hoping it'll get done faster. All it will do is slow down their response time to customers that have actual support issues. Billing issues goto Billing. Sales issues goto Sales. Abuse issues goto abuse. Get the picture?

3. Contact support via ONE medium
If you put in a support ticket, don't get on live chat and call too. Trust me - you'll get the same answer on live chat and the phone as you will in the ticket . Same goes for requesting "updates" on your ticket - if your ticket is in queue, wait patiently for a response. If you don't get a timely response, contact the management to complain.

4. Everyone thinks their ticket is CRITICAL
Tech support reps realize that you think your issue is CRITICAL and must be dealt with IMMEDIATELY. But, guess what, so does everyone else that submitted their ticket before you. Your CRITICAL ticket will be answered in the order received after everyone else's CRITICAL ticket has been answered.

5. Do not try to "bump" your ticket
Making continuous replies to your ticket in an event to get a faster response won't work. In fact, in most common helpdesk applications, each reply made rotates the ticket to the bottom of the queue. So really, by bumping your ticket, you're just making yourself wait longer. Not getting service fast enough? Contact the manager of the company!

6. Include all relevant information, but only relevant information
Seriously - we don't care to hear your life story. Submit your ticket with your client ID, domain name, username, password, error messages, steps to reproduce, and other information directly pertinent to your issue. If your website is inaccessible, check http://www.downforeveryoneorjustme.com/ and include your local IP address (from www.whatismyip.com) and a traceroute. That will save you a reply.

7. Just because YOU can't see the website does NOT mean the server is down
So please - don't come shouting at us claiming we're fraudsters and have horrible uptime and demand a credit. Most of the time you will find there is either a firewall issue or a routing issue - or scheduled maintenance. Check http://www.downforeveryoneorjustme.com/ and your host's forums before screaming at them.

8. Avoid live chat & phone support
Unless you have a quick question, live chat and phone support are probably not going to be good avenues. Chances are, if your issue requires someone to login to the server to investigate, you're just going to be escalated to a support ticket. Instead of whining about how long the support ticket will take to get answered - just get it in queue. Figure if you spend 5-10 minutes on the phone only for them to tell you that you need to submit a ticket - that's 5-10 minutes that your ticket could have been looked into. Think about it. If you do call or chat - be brief - and keep in mind we have other customers to help.

9. We don't make the rules
If you don't like a company's policies or procedures, don't complain to your support tech about it. They don't make the rules, they just follow them. If you want a change, contact the management of the company.

10. Do NOT disrespect or mistreat support people
If you curse at us, disrespect us, or mistreat us in any way - you can almost be guaranteed that we won't be going out of our way to help you beyond the minimum. By polite, cordial, and courteous to your support tech and it will get you a LOT farther. We don't get paid enough to deal with people's abuse.

11 (Free bonus ). The amount of money you pay does not matter to us
Seriously - the fact that you pay us $9.95/month does not matter to us. We're going to provide you with the same support that we provide somebody that's paying $3.95/month or $99.95/month. Don't expect better treatment based on the amount of money you pay.

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Make Site Load Faster Other Than Replication?

May 7, 2008

what can make site load faster other than replication

(well lets assume that design wise it is ok and doesnt content heavy contents...)


i have heard that increasing networking speed at the server level can make site much faster...
is it true..?

is there any tweak bandwidth wise...

suppose we get 1tb bandwidth per month compared to 100gb ...
will that make site faster...

we want to host a photogalley site...which is fast or images are shown in faster way....

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Downloading Files From My Site/server Faster

Dec 22, 2008

Ive been recieving some complaints/feedback that the download speed on my site is too slow.

I test it myself and at night i download at about 60k/s, late at night, mornings its around 300kb/s

Im guessing my site is basically getting high traffic and load issues in the evenings.

(average daily bandwidth is around 200-300gb)

So basically i need to rectify this pronto.

What are the possible solutions?

i thought if i bought a second cheaper server that could step in when the load gets too much for my primary server this could help out the speeds.

Am i correct, are there cheaper ways of speeding things up?

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Top 10 Things To Ensure Faster/Friendlier Support

Dec 22, 2008

I've been working in this industry for 5 years now. Over the years, I've come to realize the little things that customers do that REALLY piss tech support off. This is a guide for customers for 10 things NOT do when contacting their host's technical support team.

Please forgive the brutal honesty. It's for your own good.1. One ticket per issue.

Emailing your issue to Support, Sales, Billing, Abuse, the owner, each individual tech, and the mayor of your town is not going to get your ticket answered any quicker.

Additionally, opening 2, 3, 4, or 10 tickets isn't going to get things done any faster.

Seriously - all it will do is irritate the support guy 2. Contact the proper department
If your account is suspended due to non-payment, or your account hasn't yet been setup, or you want to upgrade your account - please don't bother contacting support hoping it'll get done faster. All it will do is slow down their response time to customers that have actual support issues. Billing issues goto Billing. Sales issues goto Sales. Abuse issues goto abuse. Get the picture?3. Contact support via ONE medium

If you put in a support ticket, don't get on live chat and call too. Trust me - you'll get the same answer on live chat and the phone as you will in the ticket . Same goes for requesting "updates" on your ticket - if your ticket is in queue, wait patiently for a response. If you don't get a timely response, contact the management to complain.4. Everyone thinks their ticket is CRITICAL

Tech support reps realize that you think your issue is CRITICAL and must be dealt with IMMEDIATELY. But, guess what, so does everyone else that submitted their ticket before you. Your CRITICAL ticket will be answered in the order received after everyone else's CRITICAL ticket has been answered.5. Do not try to "bump" your ticket

Making continuous replies to your ticket in an event to get a faster response won't work. In fact, in most common helpdesk applications, each reply made rotates the ticket to the bottom of the queue. So really, by bumping your ticket, you're just making yourself wait longer. Not getting service fast enough? Contact the manager of the company!6. Include all relevant information, but only relevant information

Seriously - we don't care to hear your life story. Submit your ticket with your client ID, domain name, username, password, error messages, steps to reproduce, and other information directly pertinent to your issue. If your website is inaccessible, check [url] and include your local IP address (from www.whatismyip.com) and a traceroute. That will save you a reply.7. Just because YOU can't see the website does NOT mean the server is down

So please - don't come shouting at us claiming we're fraudsters and have horrible uptime and demand a credit. Most of the time you will find there is either a firewall issue or a routing issue - or scheduled maintenance. Check [url]and your host's forums before screaming at them.8. Avoid live chat

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Make Downloading Files From My Site/server Faster

Dec 22, 2008

Ive been recieving some complaints/feedback that the download speed on my site is too slow.

I test it myself and at night i download at about 60k/s, late at night, mornings its around 300kb/s

Im guessing my site is basically getting high traffic and load issues in the evenings. (average daily bandwidth is around 200-300gb)

So basically i need to rectify this pronto.

What are the possible solutions?

i thought if i bought a second cheaper server that could step in when the load gets too much for my primary server this could help out the speeds.

Am i correct, are there cheaper ways of speeding things up?

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How To Point Www.website.com To Website.com (or Vice Versa)

May 3, 2008

If I type google.com in my address bar, it forwards me to www.google.com. This is not happening for my website right now. I think its a good idea to do this, since then search engines will have only 1 main URL for the website to index.

My question is:

How do I implement this? I think this may involve mucking with CNAME settings...

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How To Redirect.. Www.website.com -> Www.website.com/forums

May 15, 2009

I want my users to be redirected directly to my forum

so when they type in www.mywebsite.com it will redirect instantly to www.mywebsite.com/forums

I know this can be done on Cpanel... any other ways?

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How To Set Up A Website Using A VPS

Nov 2, 2009

I m tired with Shared Hosting so i bought one vps but i haven't any knowledge how to run site through vps and how to change nameserver blah blah

I Have Window VPS

Can any one help me step by step for setting up site through window vps ..

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Apr 30, 2008

I use Ian Lloyd's book and that's where I found out about this forum. Looks like a great forum.

I downloaded Fliezilla FTP and I'm trying to transfers files from my computer onto an angelfire web site.

Filezilla asks for a server address and I put in the URL address that I registered with angelfire. It then asks me for an administration password, and I put in my password to the angelfire site. I keep getting: Error: Connection to server lost...

Does anyone know what I'm doing wrong here? I would like to use Filezilla to upload my files (web pages) to the angelfire site.

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Website Down

Jan 16, 2007

I hosted website and sometime it is going down. Same server some of my websites working fine. Please just know why going down my website sometimes..

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Website Down And Nothing I Can Do

Oct 23, 2008

I have a website which is currently hosted with streamline.net on their shared msql 11 server.

We have had several issues with them over the last few weeks where someone is using most of the server and slowing everyone elses sites down so much so they crash.
This week and weekend are my busiest time of the year (I sell fancy dress) and my site it totally unuseable.

We have phoned them and they have done nothing except ask us for a log which we have provided for short periods of time.

The down time has now got so bad that I have had only 2 sales today. I estimate I am losing approx 400 per day at the moment due to this problem.

Is there anything that I can do urgently to prevent my business from being killed by someone else.

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Website Hacked

Jul 27, 2007

So I'm interviewing with a company and when I typed in the URL to their website, I was met with a nasty surprise: a "hacked by so and so" message! However, after looking closer, I see that I had accidentally appended a period (".") to the end of the domain name, for example: http://www.example.com./

When I removed the period, the site appeared as normal. I don't know anything about the server other than it's IIS. Is there anything I can suggest to them when I go in to interview? I'd like to point this out to them; it may even help my chances at landing the job! (It's not related to networking, though.)

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Website Mirroring

Jan 6, 2007

Does anybody know how I can mirror a websute using PHP?

I have 2 dif domains on different servers different OS, and I need PHP to collect the page from the other server from another domain.

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Hosting My Own Website

Jan 10, 2009

Is it possible to buy a dedicated server off eg Dell and host your own website on it from home ie with a www prefix to the url- Do ye know any good tutorial on it. Would 20Mbit bandwidth be enough bandwidth for a fairly busy php ,mysql site? Completely new to this.

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How Do I Protect My Website

Jun 29, 2009

This is probably a pretty complicated answer so please forgive me as I'm a newbie to making my own ecommerce website.

What steps are needed to protect/prevent one's site from being hacked? I have domain privacy (on WhoIs) but I feel this isn't enough.

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Redirecting A Website

Jun 27, 2009

I have a domain name websiteexample.com and its hosted with somebody, I have built a new website under a new domain .co.uk on a new server and need to redirect my .com to the .co.uk, how the best way to handle this with serach engines in mind, I dont want to loose my .com listing if possible, is a framed forward a good way?

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DNS - For Mail And Website

Jun 2, 2009

I want to have my email and website going to different servers:

At the moment i have it setup so that the nameserver records point to the ip of the website. That means that both site and mail go to the server where i host my site. I have then set up an mx record to point the mail to another server...

however can i make this split at the start?.. i.e. from the domain registar? can i set up an A record to point to the website and an MX record for the mail? instead of pointing them both to the website and then redirecting the mail to another server?

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Website Has Been Hacked

Apr 30, 2009

Just this week, I believe one of my site has been hacked...or potentially my whole server! When accessing the website (a vBulletin forum), instead of going to the main page, we get a screen that looks like Window's "My Computer" and there is a scan running. Firefox has blocked the site for suspicion.

I am stumped. Where to begin? I have full SSH access to my server (after rebooting it). Thank you in advance.

Server: CentOS Linux 4.3

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May 18, 2009

I have a wordpress site, and am trying to find someone good and reasonable price to design me a template for the website so I can still use wordpress but have access and control to everything.. I am going to buy a domain as well to hook wordpress up to it so I can edit themes etc.. I was looking at maybe using mmhosting..

Also, I have a forum, but not sure what type of forum I need to be able to arrange it and add and use features don't I can't now, so basically upgrade..

My site, as I said is wordpress but I want it to look like the forums I am using..

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Jan 18, 2009

I'm thinking of starting a website that pokes fun at news stories and photos, but I'm a complete rookie at this. All the RSS feeds I found say they are free for non-commercial use. I want to be able to sell t-shirts and caps on my site, or at least advertising. Any ways to use current news and photos that are free or inexpensive?

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If 1 Website Were To Get Attacked

Jun 29, 2009

if i were to have 1 website get have a DDoS attack to it, would it knock out my server for a while, and can i recover the server by restarting it?

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