Jetnethost
Oct 6, 2009
I have problem about jetnethost, 2 months ago their all servers got hacked and their all backups and everything got deleted by hackers. After some time I opened ticket to cancel my host and refund my last months money. After 2-3 days, my account got deleted without replying to my ticket and they didnt refunded. I opened ticket again with new user to tell me whats going on, they didnt answered. After that on 10/02/2009 they took money from my CC automaticly for hosting... They deleted my hosting account but they are taking money for it:
QUOTE:This is a payment receipt for Invoice 3589 generated on 09/25/2009. The payment has been taken from your card on record with us automatically.
Amount: $6.74 USD
Status: Paid
You may review your invoice history at any time by logging in to your client area.
clients.jetnethost.com/viewinvoice.php?id=3589 :QUOTE
I cant even login to client area cuase they deleted my account 2-3 weeks ago. Donno what to do now they dont respond me for weeks.
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Jun 8, 2008
i am a customer of jetnethost for 2 years hosting dedicated servers from them.
the first thing in mind of reviewing them is that they provide excellent support. Some hosters such as dreamhost or etc, require a 24 hour response cycle. Jetnethost has an instant response cycle. Not only do they do some instantaneous response thing, but they also fix the problem instantly. One time, i accidentally clicked "block all incoming connections" on my windows dedicated and locked myself out from windows remote , and i asked for support. Byran, the guy from jetnethost, personally opened a KVM within 15 minutes and i got my server back functional.
prices
of all the servers i have seen from various companies, from karyhosting and hostgator or such and such, i have never seen competitive prices before. Because i am a long term customer, byran gave me discounts and discounts, and i currently got a great deal. i have a Xeon 3.0GHZ with 4 cpus for such a great price.
actual hosting
some sites such as dreamhost offer you 2.2tera bytes of transfer for 9 bucks. that's not true at all. because once you reach 500kb/s of download speed from your users, your whole site lags and slows down, this is because dreamhost oversells. but in jetnethost, they don't oversell. i get premium bandwidth, and whenver my site gets overdue for bandwidth, byran kindly increases some so that my site is functional. He cares about individuals, and not just money. I currently pay some worth of money for 500gb's of premium bandwidth, but i'm sure he will kindly raise it to 800gb if i max out before the month is over because he is such a great guy.
reliability
because they do'nt resell, they have great response times. as well as that, their servers never lag, i am put on tier 3 bandwidth as he speaks, and i get ultra low latency even if i'm far away about 13000 miles. i'm not sure how he makes money ,but it's awsome. i get twice the value of my money when i host here. Before, i hosted for server4sale, where they resold servers from burstnet, and they lagged decently. in jetnethost. byran owns the servers himself and colocated them in datacenters, that is why you never receive lag.
so if your interested with jetnethost, i suggest you speaking with support because they will glady provide you instant stuff such as quotes and etc. jetnethost is great!
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