GOGRID AND SERVEPATH
Apr 6, 2009
In my ethernal quest for a ddos protected server, i came to know the GOGRID cloud service, with $50 free.
Well, it seems that i've found finally what i needed, it seems a simple cloud node blocks every malicious packet and does not block legitimate traffic.
Unfortunately, i find this service VERY expensive and i don't really need the cloud feature. I think it's absurd pay $0.19/h for only have a server deployed (with 512mb ram) even if turned off! (and don't say anything about the 0.5 $/GB price!)
To save some money i have to delete machines every time i do not use them...
So, i thought to turn to a dedicated server from Servepath.com, that should be the same company. But, i cannot test them... do you think they will be protected as the cloud?
Sales agent did not reply to this question... they also have a cheap server but i have a no profit purpose for usage of this server i cannot afford expensive experiments.
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Sep 10, 2008
I see this website today, it looks like a division of serverpath, looks promissing, perhaps better than thegridlayer.com but I don't see any review or any post here, rare! any review or idea about gogrid.com?
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Aug 8, 2008
I have had a bad experience with a servepath sales rep, I wonder if the entire company acted in such ways as its really really bad and stupid way to do business.
2 days ago I wanted to subscribe a dedicated server. I looked around and found servepath and decided to go with them initially. Went through their online chat and the sales rep gave me a quotation after several questions from me. Took the sales rep more than 1 1/2 hour to give me the quotation. The sales rep said it took 3 days to get the server ready for me..which seemed long but I asked him to send me the quotation anyway. While I waited, I did more research on the company and looked for other potential companies.
It seems that there were lots of complaints about servepath's customer service, So I looked elsewhere and that's where I found SingleHop instead. I had some issues with the billing but the co-founder - Dan Ushman emailed me and assumed me that they don't charge until the order is processed (since it was not processed yet, they cancelled it and I made another order). It took them no more than 3 hours to get the server up and running! This was impressive compared to servepath's 3 days to get the server up and running.
All went well until the servepath sales rep emailed me asking why I haven't reply him on the quotation. I just told him that I signed with another company. He then replied:
I put those quotes together on the spot for you as you gave me your word you were going to sign that night. Do you consider that respectful business etitquete?
So I replied like this:
I understand your frustration, but I waited for almost 2 hours before I got the quote, I was in a hurry so I decided to sign up with another company and after doing more research. I believe its natural in business you may not necessarily get the business all the time, as a sales person you should know that.
He further replied:
When someone gives me their word – I believe them.
So I replied:
There was not at any point I promised to sign up with you. I did mention I chose the package and decided what I wanted but did NOT promise I wanted to sign up with you.
Apart from the reason that you sent in the quotation > 1 hour, you also mentioned the server could be ready within 3 days only. As I wanted the server fast, I decided to go with another hosting company who could (and DID IT) in less than 24 hours. I hope you understand this. I'm thankful for your time.
And he stopped replying my mail after that. From what you can see, this sales rep really has a bad attitude. I'm no sales person but if you give a quotation to someone, it does NOT mean you will get that sale. And even if the person DID promise you, that's not the right way to react. He should ask me instead why I didn't choose servepath and how to improve their package, etc so that they can serve pple better..and not shoot the customer..
So guys, don't ever deal with servepath, you will regret it. Take my word, go with SingleHop, they did an excellent job.
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