Anyone Ever Here Been With Krypt.com
May 1, 2008They're offer is quite tempting, but I just wanna hear from those who've actually used their vps
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Krypt Technologies
Jul 13, 2008We began hosting with Krypt.com a few months ago after see'ing their advertisements on this forum. We've been aware of Krypt.com for years and always had our doubts about the service they could provide due to some information on their website. We try to size companies up before we order from them because we are a very demanding operation. We do have alot of special requests that help us focus on the niche of customers that we have. I guess you could consider us a difficult customer. When we seen Krypts advertisements on here in connection with their recent UnderNET IRC Server link we figured we'd give them a second look. I personally wouldn't be involved in the webhosting business if it weren't for IRC so i'll always credit those companies that are willing to host IRC (given the reputation it has). We spoke with Mark over at krypt originally and he answered all of our sales questions. Everything seemed good, their ordering system was missing some spots for us to input some options (partitions etc...) so we did follow the order up with an e-mail. The e-mails were not being acknowledged and I did not want to have to pay them to reformat a server just because of a missed e-mail. I was later told our e-mails were being put into their spam folders and requested the reason for this but was not provided with an answer. During our sales conversation with Mark he hesitated when we said we'd be doing e-mail, so we assumed Krypt was very careful about who they let e-mail with spam and all so we looked pretty highly at that and assured Mark that we do not participate in any spam operations.
We were provided the server very quick as ordered shortly after that but the server appeared to be defective. We had a number of problems with the server that were finally deemed to be hardware related. Krypt provided us with another server and everything was good after that. Upon launching the server we found out that they were blocking IRC ports. I specially asked about IRC and the possibility of ports being blocked in our sales chat with Mark so I figured this was a breach of our deal. After requesting a cancellation and refund of the service as it was provided on false grounds I was told that IRC would be permitted but they would have to manually open the ports for us. We spoke with both Ted and Tim from Krypt, they both appear to be partners in the company and both had nothing good to say about the UnderNET server they host. They both claimed to have little to nothing to do with it, said it was work for them to even get it linked and benefited nothing from it. I find this hard to believe since krypts services are mentioned right in the irc servers MOTD (thousands see that daily, free advertising). So we knew what we were up against here. Since they did agree to open the ports for us we did consider this to be a mix-up and let things go.
The uptime has been good, haven't seen any network problems but we have had enough trouble that we're moving away from Krypt. Krypt offers the cPanel control panel but is not licensed from cPanel to provide licenses. We assumed that a hosting company of this size would of been licensed by cPanel and didn't even bother to check. We later found out that they have to purchase each license so when we ordered a VPS this weekend (with cpanel on the order) they just supplied the server without cpanel. I wrote in and said wheres the cpanel and they said we have to wait until Monday when cpanel opens to get a license. Now im no newbie here, cpanel doesn't sell individual licenses to companies (unless it's a bulk purchase) so I know this isn't true. They do sell one time yearly licenses but I doubt that's what Krypt was going to do however it's not my business. They provided a product incomplete and then said it would be days until the order would be complete.
There have been minor things here and there with Krypt and we can somewhat look beyond some of the things we encountered, we just expected more from a company that has been around as long as they have. However we found ourselves unable to mail nationwide isps due to the ip space we were provided being blacklisted. We contacted Krypt about this and were told to "E-mail from somewhere else" They said they were a large operation and they have no control over what people do and they are bound to be listed in the spam databases. So to this day, you can't e-mail Comcast customers (at least on our ip blocks). Tim from Krypt argued this point saying they have several comcast customers however he was proven wrong when I asked him to e-mail our comcast account, he said he did, but we never got his e-mail.
So if your looking for an server company that will provide you with blacklisted ip space, isn't licensed by cpanel, provides an IRC server for major network with dismay (yet keeps the advertisements from it) Krypt is your company. It doesn't matter to them anyhow, as they told us, they have thousands of customers and sell alot to China, we all know how well China conducts itself on the internet.
Any Expereince With Krypt
May 26, 2008Anyone has servers with Krypt ? I am planning to order few with them , so wanted to hear feedback from existing customers. I am not very pleased the communication with them ,the replies are very slow via email and hardly responds on IMs.
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May 28, 2008Well after an almost heated dispute over a very minor infraction with Krypt Technologies, the company has proven itself to be a company worth looking at.
Anyone that knows Jimmy Woods can tell you, he's a tough cookie to deal with, an idiot, jack*** etc, it's often that im called something new. So when a company surpasses our expectations, it's something to write about.
We've been hosting with Krypt for only a few days, we signed up after seeing an offer posted on the dedicated hosting offers section. We were up and running in a day or so.
We had some problems with the server that were tended to right away and eventually we were provided with a new server with some free upgrades to cover the problems experienced.
Im sure it's not anyones policy just to give out free upgrades because of problems out of their control, but Krypt did. They also worked with us on some other unconventional topics that other companies won't.
You can host with any dedicated server in the world, but only a handful are going to give you the kind of satisfaction and support you need to survive in this business and Krypt Technologies is proving itself, at least with this nut, to be a company worth working with. So if you are in the market for a new dedicated server, I would highly suggest taking a look at these guys, you won't be disappointed.
Krypt VPS Review - Few Months...
Feb 12, 2009I've had a Krypt VPS for a few months now, started with the VPS400 package and moved up to VPS800 over time. Initially (I'm guessing they had just gotten into providing VPS's) the service was EXCELLENT! My VPS was located in their LA datacenter on the Level3 backbone. First two months the VPS was rock solid, I was running a full LAMP (no optimizations) install along with Webmin. By the 3rd month I started having issues with sluggishness, both on the site and SSH. Put in a support ticket which got responded to within 10 minutes as usual (fantastic support!) and their techs moved my VPS to a less loaded VMware node. Things were again pretty solid for about two weeks, then the same thing happened again. I let it be for a few days thinking it may just be a spike, but even after a week it was still pretty horrid. I had even turned off the LAMP install and Webmin in favor of a lone Lighttpd install to serve static html pages. Mind you by this time I had been upgraded to above their VPS800 package, yet I was still having performance issues. Put in another ticket and asked to be moved to another node, they said sure and asked a timeframe, I told them asap and let the issue be. After 4 hours of not hearing anything back, I update my ticket to find out that they were having some issues with the VPS, ok bad things happen, give them time. A few hours later I ask again and am told that they formatted the VPS without any authorization from me...Its a VMware host, they could at the least have attached the virtual hard drivei mage to the new install of my VPS, but they prefered to just delete it. I run several ESX servers at work and even with a nonbootable (according to them) image, the hard drive can still be mounted and recovery can be attempted. I was angry but I have a few dedicated servers with Krypt so I gave them another chance. I took the freshly installed VPS and started hunting down backups to restore from. Installed LAMP and Webmin, gave it a week and once again: slow. I'm fairly certain that CentOS repo apps and Webmin arn't enough to cause a VPS to dog down this bad, even with *everything* turned off (top shows 24MB ram usage) SSH and pages being served by lighttpd are taking 3-10 seconds to come up, as before they came up before I even let go of the button.
Ratings
Support: 10/10
Service: 6/10
VPS Quality: 5/10
Network: 5/10 (great in the beginning, after a week less than 400KB/s)
Overall they're a great provider, but they need to monitor their nodes more carefully and find abusers. It seems to me like they're either overloading their nodes or have something misconfugured thats causing issues. I was told a few times to restart my VPS which didn't help at all. Orderded a VPS with them about 2 weeks ago on a different account, havn't even touch it since I got it, as of right now, SSH is sluggish, apps like top take an average 5 seconds to come up, max throughput is ~300KB/s from Seattle (hit ~7MB/s when I first got it). Same issue as my other VPS. I'll provide my domain to the mods for authentication.
Krypt / VPLS Review
Jul 8, 2008Let me start out by giving a bit of information about what I host. I am a gamer. And as a gamer, I find it necessary to host (usually, for free) a server in whatever game I play at. At the moment I host a large server for a game called 'Tremulous', one of the largest. The game is a free open source game based off the Quake engine. However, the game is very resource intensive when it comes to hosting a server.
I have been with Krypt for about 2 years now - And it has got to be one of the best choices I have ever made. While krypt does not have the same setup as one such as Softlayer with their Automated OS Reformats/Restarts - they have a friendly staff that would do just about anything for you in a very timely manner - why, my server itself was setup within hours. I came to Krypt because I was on a very limited budget.
Krypt's got one of the best ping times (or so it appears) for the West Coast - and the midwest appears to get around 60 ping, which is very good. Krypt has always been willing to work around my budget to get me what I need - and the owner himself is willing to help you with your troubles, even though he has staff that could very well do it for you.
I have yet to have any major trouble with krypt's network, or their power supply. Their network and quality is very premium, and if there has ever been any kind of problem on a line (especially ATT, which, in my opinion, sucks), they have always been willing to reroute the traffic or even remove it completely from the mix. Since they own their datacenter - they can do this. I've never even had a hardware problem with them!
Now, I've had my fair share of datacenters. I've used The Planet, Softlayer, Volumedrive, Superb, Krypt, Aplus, ServeByDesign, wholesaleinternet...And I've got to say - the most stable and sturdy has got to be Krypt. I would suggest them to anyone that needs a server!
