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Akamai: "An Error Occurred While Processing Your Request"

Using Apache 2 on Linux, I suffer frequently this error message:
An error occurred while processing your request.
Reference #67.c7ec0f50.1295581330.24f1cb25

This is a blank page with the message.

Any similar experience?

Does it someting to do with Akamai service? (My customer uses Akamai cache service)

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Following are the details I have got from my linux admin. This will help you to trace the issue in better way.
Problem: Apache SYN_RECV

kernels - 2.6.18-92.1.22.el5-x86_64


OS Type:
cat /etc/issue
Red Hat Enterprise Linux Server release 5.2 (Tikanga)
> cat /proc/version
Linux version 2.6.18-92.1.22.el5 ( (gcc version 4.1.2 20071124 (Red Hat 4.1.2-42)) #1 SMP Fri Dec 5 09:28:22 EST 2008

We are providing 403 code for the URL request.


tcp 0 0 85-156-91-20.elisa-mo:55168 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 83-154-143-68.rev.lib:61479 SYN_RECV
tcp 0 0 ABTS-North-Static-248:54775 SYN_RECV
tcp 0 0 90-230-131-95-no130.tb:1134 SYN_RECV
tcp 0 0 static-host119-73-6-2:49538 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 athedsl-282427.home.o:60002 SYN_RECV
tcp 0 0 CPE-58-166-77-138.nsw:60067 SYN_RECV
tcp 0 0 C-59-101-99-107.syd.c:51097 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 triband-del-59.178.84:50140 SYN_RECV
tcp 0 0 cpc4-leds5-0-0-cust82brpd SYN_RECV
tcp 0 0 ALyon-153-1-8-78.w86-:59494 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 h248.4.16.98.dynamic.:60758 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 CPE-124-187-26-30.qld:ff-sm SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 SYN_RECV
tcp 0 0 srisaionline180.excell:1232 SYN_RECV
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tcp 0 0 SYN_RECV
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tcp 0 0 SYN_RECV
tcp 0 0 mobile-3G-dyn-BC-179-1:4464 SYN_RECV
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Following we have done till now is mentioned below for the configurations.


# Kernel sysctl configuration file for Red Hat Linux
# For binary values, 0 is disabled, 1 is enabled. See sysctl(8) and
# sysctl.conf(5) for more details.

# Controls IP packet forwarding
net.ipv4.ip_forward = 0

# Controls source route verification
net.ipv4.conf.default.rp_filter = 1

# Do not accept source routing
net.ipv4.conf.default.accept_source_route = 0

# Controls the System Request debugging functionality of the kernel
kernel.sysrq = 0

# Controls whether core dumps will append the PID to the core filename
# Useful for debugging multi-threaded applications
kernel.core_uses_pid = 1

# Controls the use of TCP syncookies
net.ipv4.tcp_syncookies = 1

# Controls the maximum size of a message, in bytes
kernel.msgmnb = 65536

# Controls the default maxmimum size of a mesage queue
kernel.msgmax = 65536

# Controls the maximum shared segment size, in bytes
kernel.shmmax = 68719476736

# Controls the maximum number of shared memory segments, in pages
kernel.shmall = 4294967296
net.ipv4.tcp_syncookies = 1
net.ipv4.tcp_synack_retries = 2
# Enable IP spoofing protection, turn on Source Address Verification
net.ipv4.conf.all.rp_filter = 1
# Enable TCP SYN Cookie Protection
net.ipv4.tcp_syncookies = 1

# 65536 seems to be the max it will take
net.ipv4.ip_conntrack_max = 1048576
net.ipv4.tcp_rmem = 4096 87380 8388608
net.ipv4.tcp_wmem = 4096 87380 8388608
net.core.rmem_max = 8388608
net.core.wmem_max = 8388608
net.core.netdev_max_backlog = 5000
net.ipv4.tcp_window_scaling = 1

fwsnort, bfd burnintest chkrootkit ddos faf lsm nobody_check sim apf


LoadModule evasive20_module /usr/lib64/httpd/modules/

<IfModule mod_evasive20.c>
DOSHashTableSize 3097
DOSPageCount 3
DOSSiteCount 50
DOSPageInterval 1
DOSSiteInterval 1
DOSBlockingPeriod 30

LoadModule security_module /usr/lib64/httpd/modules/

<IfModule mod_evasive20.c>
DOSHashTableSize 3097
DOSPageCount 3
DOSSiteCount 50
DOSPageInterval 1
DOSSiteInterval 1
DOSBlockingPeriod 30


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