1&1 VPS Slowdown

Jan 7, 2008

About four months ago I purchased a 1&1 VPS II for my site Crazy4Jigsaws.com. The site worked fine up until about a week ago. Now the site will become extremely slow (more than 2 minutes to load a page) for a period of 20 minutes to an hour randomly throughout the day. After this slow down period, the site will be extremely fast until the next slowdown occurs.

I contacted tech support several times and they claim that the site slow down is because my site is a php-mysql driven site and the slowdown is due to too many people visiting the site at once. My site gets only about 1,500 visitors a day and there are only simply sql queries being executed (ex: select a row out by its id key). They want me to buy a dedicated server but I can't imagine this is the problem. I have another site on a shared host that gets 10x as many visitors per day (another php-mysql driven site) and I've never had any problems with it.

So my question...am I really exceeding the VPS capacity? I've got 256 MB guaranteed RAM and I'm only using about 30% of it. If not, what could be causing the slow down? Tech support is "sure" this is the problem and has given up on my account. I mean if it can't handle my site, what type of site could it handle?

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I bought a linux (cent os 4) vps with 128MB RAM on a 5Mbps connection. I am hosting just one proxy site using lighttpd and it uses about a Gigabyte of bandwidth per day. It gets between 500-900 uniques per day. The problem I am having is that the site is very slow even though it is not using much ram or cpu resources:


top:
----
top - 21:04:04 up 4:18, 0 users, load average: 0.02, 0.01, 0.00
Tasks: 18 total, 2 running, 16 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.2% us, 0.0% sy, 0.0% ni, 99.8% id, 0.0% wa, 0.0% hi, 0.0% si
Mem: 262144k total, 39200k used, 222944k free, 0k buffers
Swap: 0k total, 0k used, 0k free, 0k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
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1 root 15 0 1696 604 520 S 0.0 0.2 0:00.42 init
7277 root 15 0 6916 2260 1820 R 0.0 0.9 0:00.01 sshd
7303 root 15 0 2224 1304 1064 S 0.0 0.5 0:00.00 bash
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11414 root 18 0 1596 548 456 S 0.0 0.2 0:00.12 syslogd
11638 root 15 0 4068 1144 840 S 0.0 0.4 0:00.04 sshd
11861 root 19 0 2148 816 684 S 0.0 0.3 0:00.01 xinetd
12244 tinydns 15 0 2540 356 284 S 0.0 0.1 0:00.07 tinydns
12245 dnscache 18 0 3724 1552 500 S 0.0 0.6 0:00.03 dnscache
13546 apache 15 0 11376 8776 1284 S 0.0 3.3 0:13.50 lighttpd
13558 admin 18 0 16556 5680 4036 S 0.0 2.2 0:00.00 php-cgi
13653 root 16 0 2224 1116 964 S 0.0 0.4 0:00.00 sh
13704 root 18 0 3468 1368 1108 S 0.0 0.5 0:00.05 lxadmin.exe
13796 lxlabs 15 0 3828 864 516 S 0.0 0.3 0:00.87 lxadmin.httpd
13903 root 21 0 2220 1140 972 S 0.0 0.4 0:00.00 mysqld_safe
14090 mysql 18 0 11640 4328 3416 S 0.0 1.7 0:00.06 mysqld

openvz-free.sh
-----------
privvmpages usage: 38 MB (14%)
privvmpages usage: 39088 KB (14%)

What could be the cause of the slowdown? Is it the 5mbps connection? How can I be sure?

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